Canon MG5200 printer/scanner

[bicol_willem]

got the Printer working anymore ideas for the scanner? :-)

Nope 
By all I see it "should" work but .... 
Let's hope someone comes by with more on this.

[riverfr]

anyone Please!!!

[ponchuk]

just my 2 cents. stick with hp. always seems to work. drivers are in the pkg manager. if it was me, return and get an hp. all kinds of deals out there.  I just found hp is the easiest to work with because of there relationship with linux.

[cpufrier]

I had the same problem with my Canon Pixma something or other about a year ago. Not sure of model and am not at home. However, the solution for me was reverting to an older kernel. The printer and scanner functions survived last kenel and major update of about 6 weeks ago.   I like Canon printers in general and feel they are worth the hassel. HP is no panacea as I've had issues with Linux and two of my pretty new HP printers.  Sounds like you've done all you can with the drivers.  Make sure you have the latest kernel.  Go to synaptic, search for kernel. Look for the one with the highest number and if it is not highlighted as installed, click to install, apply, etc. Reboot. Grub will give you some new options. I find it helpful to have written down the version numbers of the just installed kernel to make sure I choose the right on.  If all goes well, it will now see and drive your scanner, as well as everyting else.  If not, try an older kernel. I'm not sure how grub goes about deciding which is the default kernel so after I've decided on the kernel I want, I go to synaptic and uninstall the unused ones and then set Grub to boot the one I like via PCC, boot. 

[riverfr]

stick to HP? won't that say with Linux you can't have the product you want to use? Would that that not say why choose Linux cause you can't have what you want? I like PCL over any other OS and hope someone can find the source for me to use the product of MY CHOICE!! not what the OS can handle or has drivers for!

[bicol_willem]

Stick with HP? Nope, there was a own set of problems recently with HP printers.... Printing seems at the moment a "forgotten area". Too many problems with too many print related things.  Seen this before .... with some luck it will just go away for awhile again.

[riverfr]

no one else has a clue i what i need to do next?

[djohnston]

Open a terminal and post the results of these two commands.

sane-find-scanner
scanimage -L

If the printer is connected via USB cable, post results of

lsusb

[riverfr]

bash-4.1$ sane find scanner
bash: sane: command not found
bash-4.1$ sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
bash-4.1$ scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
bash-4.1$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 19ff:0219 Dynex
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

[djohnston]

Try running the installed executable for your scanner:

/usr/local/bin/scangearmp

[riverfr]

It sees the scanner but gives error, stating Scanner or printer is in use

[djohnston]

It sees the scanner but gives error, stating Scanner or printer is in use

Reboot and try again. If you still get the error, I dunno. I don't have a Canon printer or scanner. I installed the scanner RPMs you have installed in an effort to see what was going on. Obviously, I can't do much with the software without the hardware it's intended for. I have since uninstalled the RPMs.

Have you tried reporting this to Canon to see if you can get some technical help with the scanner?

[riverfr]

(scangearmp:3301): GVFS-RemoteVolumeMonitor-WARNING **: cannot connect to the session bus: org.freedesktop.DBus.Erroreply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus rity policy blocked the reply, the reply timeout expired, or the network connection was broken.

(scangearmp:3301): GVFS-RemoteVolumeMonitor-WARNING **: cannot connect to the session bus: org.freedesktop.DBus.Erroreply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus rity policy blocked the reply, the reply timeout expired, or the network connection was broken.

(scangearmp:3301): GVFS-RemoteVolumeMonitor-WARNING **: cannot connect to the session bus: org.freedesktop.DBus.Erroreply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus rity policy blocked the reply, the reply timeout expired, or the network connection was broken.
does that mean anything?
tried doing your command in root

[riverfr]

Just updated PCL ,,
 wanted to post again if anyone thinks they can help...

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x04a9 [Canon], product=0x1749 [MG5200 series]) at libusb:001:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.
[root@localhost bill]# scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[root@localhost bill]# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 04a9:1749 Canon, Inc.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 2101:0201 ActionStar SIIG 4-to-2 Printer Switch
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
[root@localhost bill]#

[riverfr]

Also.... For the first time I was able to scan using ..../usr/local/bin/scangearmp
but sane does not see it