Author Topic: External HD lost after upgrade.  (Read 2802 times)

Offline T6

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Re: External HD lost after upgrade.
« Reply #30 on: August 16, 2011, 07:15:20 PM »
you are decided to return it and i think that it is ok  :)
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Offline AS

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Re: External HD lost after upgrade.
« Reply #31 on: August 16, 2011, 07:15:53 PM »
How is powered this unit ? from USB or from external power supply ?

Offline panamahat

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Re: External HD lost after upgrade.
« Reply #32 on: August 16, 2011, 08:16:11 PM »
Powered by external power.

Offline djohnston

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Re: External HD lost after upgrade.
« Reply #33 on: August 16, 2011, 08:19:06 PM »
OK, PCC lets me create new partitions, but when I try to format them, no matter what type I try I get a box asking Check Bad Blocks?, and when I click on OK, I get this error message:

Try this. Reboot. Start PCC. Create one big partition of the whole drive. Don't attempt to format it. Don't create a mount point. Save changes and close PCC. Reboot again. Go back to PCC and try to format the partition you previously created. If it fails, the drive is bad.

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Offline T6

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Re: External HD lost after upgrade.
« Reply #34 on: August 16, 2011, 08:23:24 PM »
did you assembled it(3.5" case and hard disk) or did you get it with the hard disk?

before returning it and if the case goes apart it should be a good idea to check that it is working well
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Offline AS

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Re: External HD lost after upgrade.
« Reply #35 on: August 16, 2011, 08:25:18 PM »
Powered by external power.

I asked about because of this message:
Quote
INTERNAL ERROR: unknown device sdh

it sound like ... a "disconnected unit" ... or may be an "intermittent connection" ...
... a bad USB cable ... a bad USB port ... bad USB port contacts ...

Offline panamahat

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Re: External HD lost after upgrade.
« Reply #36 on: August 16, 2011, 08:40:34 PM »
OK, I rebooted, went to PCC, and when I clicked Manage Partitions it waited a few seconds and then CLOSED with a message box saying "This program has closed abnormally." I tried to close PCC and try again and got the same message EVERY time. And now my other external HD won't mount! I get this error message when I try to access it:An error occurred while accessing 'MyBook', the system responded: org.freedesktop.Hal.Device.Volume.PermissionDenied: Device /dev/sdd1 is listed in /etc/fstab. Refusing to mount. I'm back to believing that this is a OS failure that started with the last upgrade. Is there any way I can go back to an earlier kernel? WHAT THE HECK DO I DO NOW?

Offline AS

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Re: External HD lost after upgrade.
« Reply #37 on: August 16, 2011, 08:50:49 PM »
OK, I rebooted, went to PCC, and when I clicked Manage Partitions it waited a few seconds and then CLOSED with a message box saying "This program has closed abnormally." I tried to close PCC and try again and got the same message EVERY time. And now my other external HD won't mount! I get this error message when I try to access it:An error occurred while accessing 'MyBook', the system responded: org.freedesktop.Hal.Device.Volume.PermissionDenied: Device /dev/sdd1 is listed in /etc/fstab. Refusing to mount. I'm back to believing that this is a OS failure that started with the last upgrade. Is there any way I can go back to an earlier kernel? WHAT THE HECK DO I DO NOW?

.. please ... this forum is plenty of peoples running updates all the times ...

if the filesystem (/dev/sdd1) is listed in /etc/fstab, it means someone added it in some way, and it wasn't me.  ;)
if it's listed in /etc/fstab it will be automatically mounted at boot, and can't be mounted again...


Offline djohnston

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Re: External HD lost after upgrade.
« Reply #38 on: August 16, 2011, 09:09:39 PM »
OK, I rebooted, went to PCC, and when I clicked Manage Partitions it waited a few seconds and then CLOSED with a message box saying "This program has closed abnormally." I tried to close PCC and try again and got the same message EVERY time. And now my other external HD won't mount! I get this error message when I try to access it:An error occurred while accessing 'MyBook', the system responded: org.freedesktop.Hal.Device.Volume.PermissionDenied: Device /dev/sdd1 is listed in /etc/fstab. Refusing to mount. I'm back to believing that this is a OS failure that started with the last upgrade. Is there any way I can go back to an earlier kernel? WHAT THE HECK DO I DO NOW?

Methinks thou dost make a mountain of a molehill. Seriously, calm down. Let's take this systematically. An OS update does not cause a drive failure, period. The kernel version has nothing to do with the drives. Power off the computer.

First, /dev/sdh is bad, right? Disconnect it.

Second, how many external drives do you have? There should be no entries in fstab for a removable drive. It sounds like a drive failure has thrown your drive order out of whack. Disconnect all removable drives with the computer powered down.

Third, turn the computer on with no removable drives attached.

Fourth, one by one, attach a removable drive. Make sure you get some kind of system message it's mounted. Check to see that you can browse its contents. If you get an error, open a terminal and enter:

su -      < (supply root password)
fdisk -l < post the output from that command so a filesystem check can be done on the partitions

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Offline T6

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Re: External HD lost after upgrade.
« Reply #39 on: August 16, 2011, 09:16:39 PM »
the kernel is not updated when you update the system

you have to update it yourself by searching it on synaptic

about the hard disk, i asked you something but you didn't replied and you already decided to use the warranty
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Offline Old-Polack

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Re: External HD lost after upgrade.
« Reply #40 on: August 16, 2011, 09:29:44 PM »
OK, I rebooted, went to PCC, and when I clicked Manage Partitions it waited a few seconds and then CLOSED with a message box saying "This program has closed abnormally." I tried to close PCC and try again and got the same message EVERY time. And now my other external HD won't mount! I get this error message when I try to access it:An error occurred while accessing 'MyBook', the system responded: org.freedesktop.Hal.Device.Volume.PermissionDenied: Device /dev/sdd1 is listed in /etc/fstab. Refusing to mount. I'm back to believing that this is a OS failure that started with the last upgrade. Is there any way I can go back to an earlier kernel? WHAT THE HECK DO I DO NOW?

Reboot with the external drive attached. Open a terminal, su to root, then enter;

[root@localhost ~]# fdisk -l                            <Enter>

Check to see which drive designation the external drive shows. If fdisk can see the drive with the first command, it should be able to partition the drive. Try;

[root@localhost ~]# fdisk /dev/sdx                       <Enter>

replace x with the actual drive letter from the first command. When fdisk opens, type m to see the command menu, and press the <Enter> key. It should look like this;

Note: All command letters are followed by pressing the Enter key, so I'll only show <Enter> when it's needed to accept the default option being offered

Command (m for help): m
Command action
   a   toggle a bootable flag
   b   edit bsd disklabel
   c   toggle the dos compatibility flag
   d   delete a partition
   l   list known partition types
   m   print this menu
   n   add a new partition
   o   create a new empty DOS partition table
   p   print the partition table
   q   quit without saving changes
   s   create a new empty Sun disklabel
   t   change a partition's system id
   u   change display/entry units
   v   verify the partition table
   w   write table to disk and exit
   x   extra functionality (experts only)

Each command is a single letter. Next do the following;

Command (m for help): o
Building a new DOS disklabel with disk identifier 0x44131c9c.
Changes will remain in memory only, until you decide to write them.
After that, of course, the previous content won't be recoverable.

Warning: invalid flag 0x0000 of partition table 4 will be corrected by w(rite)

Command (m for help): n
Command action
   e   extended
   p   primary partition (1-4)
p
Partition number (1-4, default 1): 1
First sector (2048-1465149167, default 2048):       <Enter>             <-- to accept the default
Using default value 2048
Last sector, +sectors or +size{K,M,G} (2048-1465149167, default 1465149167): +100G

Command (m for help): p

Disk /dev/sdb: 750.2 GB, 750156374016 bytes
255 heads, 63 sectors/track, 91201 cylinders, total 1465149168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x44131c9c

   Device Boot      Start         End      Blocks   Id  System
/dev/sdb1            2048   209717247   104857600   83  Linux

Command (m for help): w

At which point you will write the new partition table to the drive, and exit fdisk. Next format the new partition with an ext3 filesystem.

[root@localhost ~]# mkfs -t ext3 /dev/sdx1                       <Enter>

Again, replace x with the correct drive letter. Make a new directory named here in the /mnt directory, with the next command.

[root@localhost ~]# mkdir -p /mnt/here                          <Enter>

Mount the new partition with;

[root@localhost ~]# mount /dev/sdx1 /mnt/here            <Enter>

Check the mount with;

[root@localhost ~]# ls -l /mnt/here                <Enter>

If the only thing listed is a directory named lost+found the whole process has worked correctly up to that point. To give ownership of that partition to your normal user;

[root@localhost ~]# chown -R <user>:<user> /mnt/here            <Enter>

Replace <user> with your own real normal user name. Open dolphin, copy a file in your ~/ directory, then navigate to /mnt/here and paste the file there. If that works you are in business. You can then create more partitions, and format them the same way. Create new mount point directories wherever you like for your partitions, and create entries for each in your /etc/fstab. If you need help with that part, just ask.


« Last Edit: August 16, 2011, 09:39:48 PM by old-polack »
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Offline dvhenry

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Re: External HD lost after upgrade.
« Reply #41 on: August 17, 2011, 03:51:23 AM »
From the error message in the first post
Quote
run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important!
The point is that linux fsck will not attempt to repair a NTFS file system, the closed-source nature of NTFS does not allow it to do so safely.
Try downloading a windows recovery CD, boot from it and follow the instructions given in the error message.
When you get this fixed, to avoid future problems you may want to set up properly supported Linux file systems on these disks.

Offline dvhenry

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Re: External HD lost after upgrade.
« Reply #42 on: August 17, 2011, 04:21:23 AM »
A freely available windows recovery disk http://neosmart.net/blog/2009/windows-7-system-repair-discs/

Offline ElCuervo

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Re: External HD lost after upgrade.
« Reply #43 on: August 17, 2011, 08:02:26 AM »
A freely available windows recovery disk http://neosmart.net/blog/2009/windows-7-system-repair-discs/
Interesting, but I can't find a d/l link, only this message:
Quote
Downloads have suspended pending copyright clarification.
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Offline T6

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Re: External HD lost after upgrade.
« Reply #44 on: August 17, 2011, 08:22:33 AM »
yes, we talked about this on another post about ntfs errors, most tools suffer from this eventually
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