I helped a good friend install PCLOS 2011.6 on her hp laptop a few days ago. It connected to the Internet (wireless) off the live disc, so I did the full install. After the install it worked as well, updating from Synaptic and getting Libre Office. The next day she called to tell me her laptop no longer connects.
Sure enough, even with a re-install the network does not even show up on her machine, much less connect. She cannot recall dropping the laptop or anything else that might have caused the wireless connection to no longer work.
What can I do now to help her get back online?