Author Topic: No Video when booting new kernels (Read 1606 times)

HWDude · « **on:** March 22, 2011, 08:03:57 PM »

I have an ACER Aspire 5732Z laptop, Dual core Intel Pentium T4400, 4GB memory, MESI DRI mobile Intel GM45 Express Chipset Video and when I installed both of the following kernels I get a blank screen part way into the boot (before the new modules for the new kernel would compile):

kernel-2.6.37.3-pclos1.bfs
kernel-2.6.37.4-pclos1.bfs

The system would start to boot (I use verbose mode) and when I get about 1 full screen of text the display goes blank and stays that way. I watch the disk activity as it is compiling the new modules and then watch the wifi come up (after its done compiling) but still no display. I can't see anything on the LCD (as if the backlight was just shut off). The screen is definitely just blank. I let it sit for 10 minutes and still nothing shows up. Have to hit the power button and it shuts itself down (which is the way I configured it).

Still running kernel-2.6.33.7-pclos6.bfs but now I've lost the desktop effects (no cube, no animation,no wobbly windows...).

HWDude

melodie · « **Reply #1 on:** March 22, 2011, 08:20:23 PM »

Hi,

Have you tried booting without acpi, with the kernels that bring in blank screen ?

GOTHBITES · « **Reply #2 on:** March 23, 2011, 11:43:39 AM »

Quote from: HWDude on March 22, 2011, 08:03:57 PM

I have an ACER Aspire 5732Z laptop, Dual core Intel Pentium T4400, 4GB memory, MESI DRI mobile Intel GM45 Express Chipset Video and when I installed both of the following kernels I get a blank screen part way into the boot (before the new modules for the new kernel would compile):

kernel-2.6.37.3-pclos1.bfs
kernel-2.6.37.4-pclos1.bfs

The system would start to boot (I use verbose mode) and when I get about 1 full screen of text the display goes blank and stays that way. I watch the disk activity as it is compiling the new modules and then watch the wifi come up (after its done compiling) but still no display. I can't see anything on the LCD (as if the backlight was just shut off). The screen is definitely just blank. I let it sit for 10 minutes and still nothing shows up. Have to hit the power button and it shuts itself down (which is the way I configured it).

Still running kernel-2.6.33.7-pclos6.bfs but now I've lost the desktop effects (no cube, no animation,no wobbly windows...).

HWDude

So which flavor were you using? Also I wanted to know is did it ever work on this laptop before or is this a new install? Also which flavor did you use like KDE 4.6 or LXDE?

So

HWDude · « **Reply #3 on:** March 23, 2011, 07:53:30 PM »

Quote from: GOTHBITES on March 23, 2011, 11:43:39 AM

Quote from: HWDude on March 22, 2011, 08:03:57 PM
I have an ACER Aspire 5732Z laptop, Dual core Intel Pentium T4400, 4GB memory, MESI DRI mobile Intel GM45 Express Chipset Video and when I installed both of the following kernels I get a blank screen part way into the boot (before the new modules for the new kernel would compile):

kernel-2.6.37.3-pclos1.bfs
kernel-2.6.37.4-pclos1.bfs

The system would start to boot (I use verbose mode) and when I get about 1 full screen of text the display goes blank and stays that way. I watch the disk activity as it is compiling the new modules and then watch the wifi come up (after its done compiling) but still no display. I can't see anything on the LCD (as if the backlight was just shut off). The screen is definitely just blank. I let it sit for 10 minutes and still nothing shows up. Have to hit the power button and it shuts itself down (which is the way I configured it).

Still running kernel-2.6.33.7-pclos6.bfs but now I've lost the desktop effects (no cube, no animation,no wobbly windows...).

HWDude

So which flavor were you using? Also I wanted to know is did it ever work on this laptop before or is this a new install? Also which flavor did you use like KDE 4.6 or LXDE?

So

Yes, everything used to work before I tried the upgrade - I am running KDE V4.6.1. When I try to turn on the special effects it crashes but doesn't generate a useful crash report. ARGH! Some setting got changed and will have to wait to it gets fixed. I've been running 2.6.33.7-pclos6.bfs since it came out with no problems. The upgrade to KDE4.6 did clear out my desktop settings but were easy to set back up. Now I just can't get the effects to work anymore (which I'm sure is due to my trying the later kernels).

Such is life on the razor's edge....

HWDude

HWDude · « **Reply #4 on:** March 23, 2011, 08:09:18 PM »

Quote from: melodie on March 22, 2011, 08:20:23 PM

Hi,

Have you tried booting without acpi, with the kernels that bring in blank screen ?

Melodie,

I just re-installed kernel-2.6.37.4-pclos1.bfs and when I booted the system I chose the option of NO ACPI and it did boot without loosing the screen. But, it took several seconds for any typing to show up in the log-in screen (for the password) and when I got into the GUI, I had no networks (lost both the wired and the wireless connections). GKRELL also lost the CPU info stuff. And it was slow and jerky like it was off doing something else (GKRELL CPU 0/1 usage was high).

I've removed the kernel-2.6.37.4-pclos1.bfs and will wait for the next try...

HWDude

HWDude · « **Reply #5 on:** April 26, 2011, 07:02:11 PM »

Update:

I installed kernel 2.6.38.3-pclos1.bfs and the first boot resulted in no video. Rebooted with NO ACPI option.

System boots but EXTREMELY SLOW! GKRELL only shows 1 CPU and no wireless.

From hardware info it shows correct CPU - T4400 dual core

From Konsole:
top indicates 98% CPU loading from X
CPU usage is pegged in GKRELL

lscpu shows

$ lscpu
Architecture: i686
CPU op-mode(s): 32-bit, 64-bit
CPU(s): 1
Thread(s) per core: 1
Core(s) per socket: 1
CPU socket(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 23
Stepping: 10
CPU MHz: 0.000
L1d cache: 32K
L1i cache: 32K
L2 cache: 1024K

will remove and try next one...

HWDude

GOTHBITES · « **Reply #6 on:** April 27, 2011, 01:50:42 AM »

Quote from: HWDude on March 22, 2011, 08:03:57 PM

I have an ACER Aspire 5732Z laptop

I should have mention before this why you have a problem lol.

But to the problem at hand. I have the same experience with an acer laptop from Rent-a-center. and the solution I came up with was getting a different Laptop. I think one of the issues is that Acer doesn't like to play well with others. I have tried like 3 live CDs and still wouldn't work you must have gotten farther than I.

there was this old trick when running live cd copy the file from there and put it in your installation. at least thats a temp fix

HWDude · « **Reply #7 on:** April 27, 2011, 09:13:33 PM »

Quote from: GOTHBITES on April 27, 2011, 01:50:42 AM

Quote from: HWDude on March 22, 2011, 08:03:57 PM
I have an ACER Aspire 5732Z laptop

I should have mention before this why you have a problem lol.

But to the problem at hand. I have the same experience with an acer laptop from Rent-a-center. and the solution I came up with was getting a different Laptop. I think one of the issues is that Acer doesn't like to play well with others. I have tried like 3 live CDs and still wouldn't work you must have gotten farther than I.

there was this old trick when running live cd copy the file from there and put it in your installation. at least thats a temp fix

Gothbites,

I've actually had very good luck with the ACER 5732Z - I've been running kernel 2.6.33.7-pclos6.bfs with no issues. After my attempt with the previous 2 kernel's the desktop effects all came back. That's what I typing with right now so it seems OK at least for me on this machine. All my other machines are AMD Athlon 64 / Optron / Phenom based and all run the latest kernel (.A64) with no issues. I've managed to bork many systems but always learn something for the pain.

HWDude

johnmart · « **Reply #8 on:** April 27, 2011, 11:22:40 PM »

HWDude,
I have an Aspire 4736g that runs just fine with 2.6.38.4-pclos1.bfs. It is dual core Intel, but with Nvidia graphic card.
My first thought was that your problem was with graphics, since you said your screen blanked out but you saw HD activity continuing. Sorry I don't have a specific idea, but I just noticed a thread that could give you some ideas.

http://www.pclinuxos.com/forum/index.php/topic,90484.0/topicseen.html

I had understood that kernel updates left the previous kernel untouched, so there was that safety of reverting if a new kernel fails. But your experience at losing desktop effects after reverting to your previous kernel makes me wonder. The poster at the above link also suggests graphics driver changes before a kernel upgrade.
hth
John

Archie · « **Reply #9 on:** April 28, 2011, 12:27:57 AM »

HWDude,

Does that Acer also have NVIDIA?

Code: [Select]

$ lspic | grep VGA
Post your result.

Village Idiot · « **Reply #10 on:** April 28, 2011, 03:25:40 AM »

I did an upgrade of someone's desktop system three weeks ago. I then did the reboot cha cha and set about putting in a newer kernel and came to grief with blank screen. Booting back into 2.6.33.7 and all was fine again so I tweaked grub to default the older kernel and returned the machine to it's owner..

It has a nvidia MX-440. I grabbed a dmesg because I could login remotely and checked as many things as I could think of from the command line but I was running out of time.

This was the last 10% or so of the output dmesg (2.6.37.4-pclos1.bfs):

Code: [Select]

nvidia: module license 'NVIDIA' taints kernel.
Disabling lock debugging due to kernel taint
nvidia 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
vgaarb: device changed decodes: PCI:0000:01:00.0,olddecodes=io+mem,decodes=none:owns=io+mem
NVRM: loading NVIDIA Linux x86 Kernel Module  96.43.19  Wed Oct 27 19:01:34 PDT 2010
agpgart-intel 0000:00:00.0: AGP 3.0 bridge
agpgart-intel 0000:00:00.0: bridge is in legacy mode, falling back to 2.x
agpgart-intel 0000:00:00.0: putting AGP V2 device into 4x mode
nvidia 0000:01:00.0: putting AGP V2 device into 4x mode
X:7636 conflicting memory types e8000000-e8500000 uncached-minus<->write-combining
reserve_memtype failed 0xe8000000-0xe8500000, track write-combining, req write-combining
X:7636 conflicting memory types e8000000-e8500000 uncached-minus<->write-combining
reserve_memtype failed 0xe8000000-0xe8500000, track write-combining, req write-combining
BUG: unable to handle kernel NULL pointer dereference at 00000008
IP: [<f0640ab6>] _nv002934rm+0x6/0xc [nvidia]
*pde = 00000000 
Oops: 0000 [#1] PREEMPT SMP 
last sysfs file: /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0/i2c-3/uevent
Modules linked in: nvidia(P) nfsd lockd nfs_acl auth_rpcgss sunrpc exportfs af_packet ipv6 binfmt_misc loop dm_mod cpufreq_ondemand cpufreq_conservative cpufreq_powersave p4_clockmod freq_table speedstep_lib firewire_sbp2 fuse wacom arc4 usbhid snd_intel8x0 ecb snd_ac97_codec rt61pci rt2x00pci ac97_bus hid snd_seq_dummy rt2x00lib snd_seq_oss snd_seq_midi_event mac80211 snd_seq snd_seq_device snd_pcm_oss cfg80211 snd_pcm snd_timer r8169 rfkill snd_mixer_oss mii firewire_ohci firewire_core eeprom_93cx6 ppdev crc_itu_t snd soundcore i2c_i801 parport_pc sg snd_page_alloc processor floppy i2c_core shpchp sr_mod parport ehci_hcd evdev rng_core button fan thermal pci_hotplug iTCO_wdt cdrom uhci_hcd iTCO_vendor_support usbcore sata_sil sata_via ide_pci_generic ide_gd_mod ide_core pata_acpi ata_generic ahci libahci ata_piix libata sd_mod scsi_mod crc_t10dif ext4 jbd2 crc16 [last unloaded: scsi_wait_scan]

Pid: 7636, comm: X Tainted: P            2.6.37.4-pclos1.bfs #1    /I865PE-W83627
EIP: 0060:[<f0640ab6>] EFLAGS: 00213202 CPU: 1
EIP is at _nv002934rm+0x6/0xc [nvidia]
EAX: 00000008 EBX: dde6d800 ECX: 00000001 EDX: f87d8318
ESI: 00000000 EDI: 00000000 EBP: de543d48 ESP: de543d48
 DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068
Process X (pid: 7636, ti=de542000 task=ec141ab0 task.ti=de542000)
Stack:
 de543d68 f0640ad1 00000008 ddf50800 de543da8 f0693e46 dc898000 f87d8318
 de543da8 f0693e54 00000000 00000016 00000000 000000ff dde6f000 f0a4ebc0
 ed5b6400 f0a4ebc0 de543da8 00000000 57543e28 dde6e000 ecdcc400 dc898000
Call Trace:
 [<f0640ad1>] ? _nv002935rm+0x15/0x1c [nvidia]
 [<f0693e46>] ? _nv005689rm+0x232/0x2c8 [nvidia]
 [<f0693e54>] ? _nv005689rm+0x240/0x2c8 [nvidia]
 [<f0658b76>] ? _nv002102rm+0x44e/0x70c [nvidia]
 [<f0640a71>] ? _nv002925rm+0x1d/0x2c [nvidia]
 [<f0640a7a>] ? _nv002925rm+0x26/0x2c [nvidia]
 [<f0659e24>] ? rm_set_interrupts+0x140/0x158 [nvidia]
 [<f06559ed>] ? _nv002049rm+0xe1/0x14c [nvidia]
 [<f0651e4a>] ? _nv002761rm+0x12/0x18 [nvidia]
 [<f0659ae3>] ? rm_disable_adapter+0x2f/0x80 [nvidia]
 [<f0659b0d>] ? rm_disable_adapter+0x59/0x80 [nvidia]
 [<c015f519>] ? down+0x29/0x40
 [<f08d6d50>] ? nv_kern_close+0x150/0x290 [nvidia]
 [<c01f519b>] ? fput+0xab/0x1e0
 [<c01f1a6c>] ? filp_close+0x4c/0x80
 [<c013ec1b>] ? put_files_struct+0x7b/0xd0
 [<c013ecb7>] ? exit_files+0x47/0x60
 [<c013f457>] ? do_exit+0x157/0x740
 [<c013fa7e>] ? do_group_exit+0x3e/0xa0
 [<c013faf8>] ? sys_exit_group+0x18/0x20
 [<c0103d9f>] ? sysenter_do_call+0x12/0x28
Code: 4d 0c 8b 55 10 8b 43 5c 50 52 51 83 c4 f4 53 e8 a5 ff ff ff 83 c4 10 50 e8 14 06 00 00 8b 5d e8 89 ec 5d c3 90 55 89 e5 8b 45 08 <8b> 00 89 ec 5d c3 55 89 e5 83 ec 08 83 c4 f4 8b 45 08 83 c0 08 
EIP: [<f0640ab6>] _nv002934rm+0x6/0xc [nvidia] SS:ESP 0068:de543d48
CR2: 0000000000000008
---[ end trace 0ce9af0e6c5465fa ]---
Fixing recursive fault but reboot is needed!
eth1: no IPv6 routers present
usbcore: registered new interface driver snd-usb-audio

Nasty.

HWDude · « **Reply #11 on:** April 28, 2011, 08:25:44 PM »

Quote from: Archie on April 28, 2011, 12:27:57 AM

HWDude,

Does that Acer also have NVIDIA?

Code: [Select]
$ lspic | grep VGA
Post your result.

Well, I tried lspic and got:

$ lspic | grep VGA
bash: lspic: command not found

Also tried it as root with the same results.

Even tried lsvga with same results.

So, going into the Hardware Info program, the video is listed as:

OpenGL Renderer: Mesa DRI Mobile Intel GM45 Express Chipset GEM
Vendor: Tungsten Graphics, Inc.
Version: 2.1 Meas 7.5.2

I guess Tungsten Graphics, Inc. just isn't another NVIDIA!

HWDude

Village Idiot · « **Reply #12 on:** April 28, 2011, 08:38:05 PM »

HWDude, I think he meant lspci. Means listpci

Quote

[village@localhost ~]$ ls /usr/bin/ls* -l

-rwxr-xr-x 1 root root 6388 Dec 24 21:42 /usr/bin/lsattr*
-rwxr-xr-x 1 root root 15536 Nov 17 15:57 /usr/bin/lscpu*
-rwxr-xr-x 1 root root 23320 Jun 16 2010 /usr/bin/lsdvd*
-rwxr-xr-x 1 root root 18176 Mar 12 2010 /usr/bin/lshal*
-rwxr-xr-x 1 root root 672 Nov 30 12:19 /usr/bin/lsnetdrake*
-rwxr-xr-x 1 root root 68668 Apr 4 2010 /usr/bin/lspci*
-rwxr-xr-x 1 root root 1081 Oct 19 2010 /usr/bin/lspgpot*

HTH

HWDude · « **Reply #13 on:** April 28, 2011, 08:48:20 PM »

Quote from: Village Idiot on April 28, 2011, 08:38:05 PM

HWDude, I think he meant lspci. Means listpci

Quote
[village@localhost ~]$ ls /usr/bin/ls* -l

-rwxr-xr-x 1 root root 6388 Dec 24 21:42 /usr/bin/lsattr*
-rwxr-xr-x 1 root root 15536 Nov 17 15:57 /usr/bin/lscpu*
-rwxr-xr-x 1 root root 23320 Jun 16 2010 /usr/bin/lsdvd*
-rwxr-xr-x 1 root root 18176 Mar 12 2010 /usr/bin/lshal*
-rwxr-xr-x 1 root root 672 Nov 30 12:19 /usr/bin/lsnetdrake*
-rwxr-xr-x 1 root root 68668 Apr 4 2010 /usr/bin/lspci*
-rwxr-xr-x 1 root root 1081 Oct 19 2010 /usr/bin/lspgpot*

HTH

Ooops! I've used lscpu, lspci, lsusb quite frequently, didn't make the translation...

$ lspci
...with a manual GREP....

00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09)

HWDude

p.s. Thanks for the help VI!

Village Idiot · « **Reply #14 on:** April 28, 2011, 08:49:33 PM »

We've all done that.

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