[SOLVED] ran jumpnbump game now the computer will not work

[YouCanToo]

Hi all,

    I have a friend in Illinois who is running the latest version of PCLOS on a AMD 3400+ 2.8Ghz machine with 2Gig memory. This is an email that she sent me tonight. Please note that she is about as dumb as one can get when using computers. She has only had the machine for 4 days now. I built it and loaded the OS and the programs for her.

Hi David,

I thought I would check out games. The second from the top on the arcade is Jump and Bump or something like that. So I clicked on it. It didn't do anything. I tried to close it. It wouldn't close. I went to kill (end process), it wouldn't end. I tried it several times. What else could I have done? It just kept playing this music over and over again, even if I minimized it. I ended up shutting down what I was in (virtual box) and then shutting down the computer. The game finally died but was still on the screen while it was shutting down.

Now, I have a problem. When I went to reboot there was a box that said
Loggin in Dianne.... Then a message came up that said...

Cannot Enter Home Directory using /. I said OK.

Then another box came up saying

kstartupconfig4 does not exist or fails. The error code is 3. Check
I said OK again.

Then the box came up with user and password. What is the user name and password?


She knows the password and username, but when she enter them it just goes back to the same screen asking for the username and password.  Anyone got any ideas?  At this point she is talking about having someone back there reload Windows XP and wiping out Linux.  Personally I do not believe that she is ready for Linux. She is so typical when things don't work as she thinks they should, she starts pressing buttons or clicking stuff.  I really would like her to stick with Linux though. I think once she gets the hang of the way things works she will ask that old question, why didn't I switch to Linux sooner.

I hope someone knows what to look for to help fix this issue.

[djohnston]

I thought I would check out games. The second from the top on the arcade is Jump and Bump or something like that. So I clicked on it. It didn't do anything. I tried to close it. It wouldn't close. I went to kill (end process), it wouldn't end. I tried it several times. What else could I have done? It just kept playing this music over and over again, even if I minimized it. I ended up shutting down what I was in (virtual box) and then shutting down the computer. The game finally died but was still on the screen while it was shutting down.

I don't understand the part highlighted in red. jumpnbump game is in the repository. Did she have VirtualBox running, as well? I dunno.

If she has PCLOS installed natively, and you feel like you can talk her through it, have her log in as root, open a terminal, and

chown -R username.username /home/username/.kde

where username is her actual user name.

I don't have KDE installed, but I installed jumpnbump game. The executable is /usr/games/jumpnbump. If I launch it from a terminal, I get the error:

/usr/games/jumpnbump: error while loading shared libraries: libSDL_mixer-1.2.so.0: cannot open shared object file: No such file or directory

There are two other executables, /usr/games/jumpnbump-kdialog and /usr/games/jumpnbump-xdialog. The latter will start, but I get into a loop trying to select trying to choose a level.

[YouCanToo]

I thought I would check out games. The second from the top on the arcade is Jump and Bump or something like that. So I clicked on it. It didn't do anything. I tried to close it. It wouldn't close. I went to kill (end process), it wouldn't end. I tried it several times. What else could I have done? It just kept playing this music over and over again, even if I minimized it. I ended up shutting down what I was in (virtual box) and then shutting down the computer. The game finally died but was still on the screen while it was shutting down.

I don't understand the part highlighted in red. jumpnbump game is in the repository. Did she have VirtualBox running, as well? I dunno.

She runs virtualbox all the time

If she has PCLOS installed natively, and you feel like you can talk her through it, have her log in as root, open a terminal, and

chown -R username.username /home/username/.kde

where username is her actual user name.

I don't have KDE installed, but I installed jumpnbump game. The executable is /usr/games/jumpnbump. If I launch it from a terminal, I get the error:

/usr/games/jumpnbump: error while loading shared libraries: libSDL_mixer-1.2.so.0: cannot open shared object file: No such file or directory

There are two other executables, /usr/games/jumpnbump-kdialog and /usr/games/jumpnbump-xdialog. The latter will start, but I get into a loop trying to select trying to choose a level.

I am running kde4 here on my laptop and I have no issue starting it from the games menu.
I will call her tomorrow and try what you suggested. Thanks for your help. Will post the results.

[newmikey]

"kstartupconfig4 does not exist or fails. The error code is 3. Check I said OK again."

This sounds like /home has filled up and has no space on  it anymore. Maybe the game created a temp file that filled up the last bit on the partition. Remove/cleanup some files from /home/whatevertheloginnameis by logging in as root (X or terminal).

[YouCanToo]

"kstartupconfig4 does not exist or fails. The error code is 3. Check I said OK again."

This sounds like /home has filled up and has no space on  it anymore. Maybe the game created a temp file that filled up the last bit on the partition. Remove/cleanup some files from /home/whatevertheloginnameis by logging in as root (X or terminal).

I do not see how that could be having a separate 160 gig home partition and only having the system for less than 4 days, but I will check just to be sure.

[kjpetrie]

fsck -f from the livecd might be in order. Sounds as if the /home file system has been corrupted.

[YouCanToo]

I thought I would check out games. The second from the top on the arcade is Jump and Bump or something like that. So I clicked on it. It didn't do anything. I tried to close it. It wouldn't close. I went to kill (end process), it wouldn't end. I tried it several times. What else could I have done? It just kept playing this music over and over again, even if I minimized it. I ended up shutting down what I was in (virtual box) and then shutting down the computer. The game finally died but was still on the screen while it was shutting down.

I don't understand the part highlighted in red. jumpnbump game is in the repository. Did she have VirtualBox running, as well? I dunno.

If she has PCLOS installed natively, and you feel like you can talk her through it, have her log in as root, open a terminal, and

chown -R username.username /home/username/.kde

Should this not be chown -R username.username /home/username/.kde4  not .kde??

When I look at the directory listing I see no ".kde"  I thought that was used with just KDE3?  Am I wrong?

where username is her actual user name.

I don't have KDE installed, but I installed jumpnbump game. The executable is /usr/games/jumpnbump. If I launch it from a terminal, I get the error:

/usr/games/jumpnbump: error while loading shared libraries: libSDL_mixer-1.2.so.0: cannot open shared object file: No such file or directory

There are two other executables, /usr/games/jumpnbump-kdialog and /usr/games/jumpnbump-xdialog. The latter will start, but I get into a loop trying to select trying to choose a level.

[Old-Polack]

Should this not be chown -R username.username /home/username/.kde4  not .kde??

When I look at the directory listing I see no ".kde"  I thought that was used with just KDE3?  Am I wrong?

# chown -R <user>:<user> /home/<user>

The -R makes the command recursive to all the files and directories/sub-directories within /home/<user>.

Also note that the separator between the first two <user> entries in the command is a colon, not a period/dot

[YouCanToo]

Here is what I have found out so far.  When she enters the command

chown -R dianne:dianne /home/dianne/.kde4

she gets the following error message.
chown:cannot access '/home/dianne/.kd4': No such file or directory
Not a good sign!  I also asked he to do a df command and here is the results

[root@localhost ~] #df

Filesystem           Size      Used      Avail    Use%   Mounted on
/dev/sda5             20G       7.0G      12G     38%     /
/dev/sda1             5.0G      150M      4.6G    4%      /boot
/dev/sdb1            147G       54G        86G    39%     /data

That is all and good, but the /home partition is not there. It should of been on sda and around 120 gigabyte in size.  I have sent her an email asking for a

fdisk -l /dev/sda

I have not yet received that reply.

Does anyone have suggestions how to fine the /home directory??

Thanks for the help

[Old-Polack]

Here is what I have found out so far.  When she enters the command

chown -R dianne:dianne /home/dianne/.kde4

she gets the following error message.
chown:cannot access '/home/dianne/.kd4': No such file or directory
Not a good sign!  I also asked he to do a df command and here is the results

[root@localhost ~] #df

Filesystem           Size      Used      Avail    Use%   Mounted on
/dev/sda5             20G       7.0G      12G     38%     /
/dev/sda1             5.0G      150M      4.6G    4%      /boot
/dev/sdb1            147G       54G        86G    39%     /data

That is all and good, but the /home partition is not there. It should of been on sda and around 120 gigabyte in size.  I have sent her an email asking for a

fdisk -l /dev/sda

I have not yet received that reply.

Does anyone have suggestions how to fine the /home directory??

Thanks for the help

Why is there a 5 GB boot partition? It would help if she entered the command properly and included an e in her .kd4.

[YouCanToo]

Here is what I have found out so far.  When she enters the command

chown -R dianne:dianne /home/dianne/.kde4

she gets the following error message.
chown:cannot access '/home/dianne/.kd4': No such file or directory
Not a good sign!  I also asked he to do a df command and here is the results

[root@localhost ~] #df

Filesystem           Size      Used      Avail    Use%   Mounted on
/dev/sda5             20G       7.0G      12G     38%     /
/dev/sda1             5.0G      150M      4.6G    4%      /boot
/dev/sdb1            147G       54G        86G    39%     /data

That is all and good, but the /home partition is not there. It should of been on sda and around 120 gigabyte in size.  I have sent her an email asking for a

fdisk -l /dev/sda

I have not yet received that reply.

Does anyone have suggestions how to fine the /home directory??

Thanks for the help

Why is there a 5 GB boot partition? It would help if she entered the command properly and included an e in her .kd4.

Because it was setup with a 5gig boot partition.. Even spelled wrong there is still no home partition there should be.... 120 gigs in size. It was set up with a separate home partition.

The sda drive was setup with a swap, /boot, / and /home partitions
The sdb drive only had a /data partition

So the question still remains, where is the /home partition and the some 120 gig that was partitioned for it's use?

Here is the information I asked her for for fdisk -l /dev/sda

Disk /dev/sda : 160.0 GB, 160041885696 bytes
255 heads, 63 sectors/track, 19457 cylinders
units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: Oxf3a 0366b

Device Boot      Start    End    Blocks      ID     System
/dev/sda1 *        1      660    5301418+    83     Linux
/dev/sda2         661     19457  150986902+   5     Extended
/dev/sda5         661     3270   20964793+   83     Linux
/dev/sda6         3271    18822  124921408+  83     Linux
/dev/sda7         18823   19457  5100606     82     Linux Swap/Solaris

Can someone please tell me what I am seeing here so I can make some sense of it all. I am assuming that it is the
/boot
/
/home
swap partition

[Old-Polack]

Because it was setup with a 5gig boot partition.. Even spelled wrong there is still no home partition there should be.... 120 gigs in size. It was set up with a separate home partition.

The sda drive was setup with a swap, /boot, / and /home partitions
The sdb drive only had a /data partition

So the question still remains, where is the /home partition and the some 120 gig that was partitioned for it's use?

Here is the information I asked her for for fdisk -l /dev/sda

Disk /dev/sda : 160.0 GB, 160041885696 bytes
255 heads, 63 sectors/track, 19457 cylinders
units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: Oxf3a 0366b

Device Boot      Start    End    Blocks      ID     System
/dev/sda1 *        1      660    5301418+    83     Linux
/dev/sda2         661     19457  150986902+   5     Extended
/dev/sda5         661     3270   20964793+   83     Linux
/dev/sda6         3271    18822  124921408+  83     Linux
/dev/sda7         18823   19457  5100606     82     Linux Swap/Solaris

Can someone please tell me what I am seeing here so I can make some sense of it all. I am assuming that it is the
/boot
/
/home
swap partition

We need to see her /etc/fstab, and the results of the blkid command.

[YouCanToo]

I sent her an email asking for that information.  It will take a bit of time to get it back.  Thanks for your help.

[YouCanToo]

OK here is the information that you asked for
from blkid

/dev/ sda1: LABEL="boot2010" UUID="fc114481-3b4b-4876-8682-5e2983fee70d" TYPE="ext4"
/dev/ sda5: UUID="c4156a19-ef7c-4e3f-b228-9ed2cla86d93" TYPE="ext4" LABEL="root2010"
/dev/ sda7: UUID="7d44c98f-d901-415c-aaef-a6452eec0644" TYPE="swap"
/dev/sdb1: LABEL="data-storage" UUID="83a635d0-4e47-4429-bd52-1e5e91751727" TYPE="ext4"

and here is the /etc/fstab

#Entry for /dev/ sda5:
UUID=c4156a19-ef7c-4e3f-b228-9ed2cla86d93/ ext4 defaults 1 1

#Entry for /dev/ sda1:
UUID=fc114481-3b4b-4876-8682-5e2983fee70d/ boot ext4 defaults 1 2

#Entry for /dev/sdb1:
UUID=83a635d0-4e47-4429-bd52-1e5e91751727/ data ext4 defaults 1 2

none /dev/pts devpts defaults 0 0

#Entry for /dev/ sda6:
UUID=aa5c9691-feaf-475a-9121-3a6eb1523fda/ home ext4 defaults 1 2
none /proc proc defaults 0 0

#Entry for /dev /sda7:
UUID=7d44c98f-d901-415c-aaef-a6452eec0644 swap swap defaults 0 0

[Old-Polack]

OK here is the information that you asked for
from blkid

/dev/ sda1: LABEL="boot2010" UUID="fc114481-3b4b-4876-8682-5e2983fee70d" TYPE="ext4"
/dev/ sda5: UUID="c4156a19-ef7c-4e3f-b228-9ed2cla86d93" TYPE="ext4" LABEL="root2010"
/dev/ sda7: UUID="7d44c98f-d901-415c-aaef-a6452eec0644" TYPE="swap"
/dev/sdb1: LABEL="data-storage" UUID="83a635d0-4e47-4429-bd52-1e5e91751727" TYPE="ext4"

and here is the /etc/fstab

#Entry for /dev/ sda5:
UUID=c4156a19-ef7c-4e3f-b228-9ed2cla86d93/ ext4 defaults 1 1

#Entry for /dev/ sda1:
UUID=fc114481-3b4b-4876-8682-5e2983fee70d/ boot ext4 defaults 1 2

#Entry for /dev/sdb1:
UUID=83a635d0-4e47-4429-bd52-1e5e91751727/ data ext4 defaults 1 2

none /dev/pts devpts defaults 0 0

#Entry for /dev/ sda6:
UUID=aa5c9691-feaf-475a-9121-3a6eb1523fda/ home ext4 defaults 1 2
none /proc proc defaults 0 0

#Entry for /dev /sda7:
UUID=7d44c98f-d901-415c-aaef-a6452eec0644 swap swap defaults 0 0

Under blkid section there is no entry at all for /dev/sda6 which should be the home partition. Blkid should show all partitions, mounted or not. Either that partition has been erased of it's corrupted to the point of being unreadable, or someone forgot to type a line.

The first test would be to manually mount /dev/sda6 somewhere and look to see if any directories and files exist, if it does mount. I would actually expect to get an error of some sort, and no mount, if the information above is accurate.

First a new mount point needs to be created to test /dev/sda6. For simplicity;

[root@localhost ~]# mkdir -p /mnt/here                          <Enter>

Then the actual mount attempt;

[root@localhost ~]# mount -t ext4 /dev/sda6 /mnt/here                 <Enter>

If a mount is actually successful;

[root@localhost ~]# ls -l /mnt/here                          <Enter>

The last should show normal user's dianne directory, and one named lost+found.

Post your results.