Thanks Parnote. My friend registered to the forum yesterday, and is waiting on his authentication so he could post.
One thing that stumped us last night was this.
Phone number #777
Does he have to include the # sign?
Modem = /dev/ttyACM0
His card is not USB, (it looks like a credit card) however PCLOS is detecting it as USB.
I'll talk to him tonight and hope to get this straightened out.
He really likes PCLOS so far, and it would be great if he could get this final piece working.