Open Office Crash and Recovery

[ms_meme]

I am using Open Office in 2010.1.   It crashes quite often and then recovers the document. There is no problem with the recovery working. The problem is with the nuisance of having to do it as I never had this problem when using 2009.

Today I notice in My Documents Folder many files labeled - hs_err-pid(#).log.  Each is about 50.KiB. Inside is mention of Java code plus openoffice and numbers too many to copy paste here...unless necessary.

Can I delete these files?
Is there a way to eliminate these crash/recoveries?

I read elsewhere   

Maybe a Java issue - have you got the Java Runtime Environment selected in Tools > Options > OOo > Java ?

That was checked in mine.

I tried to find any other help but didn't see anything exactly like mine.

[T6]

no idea what, today i had 6 or more crashes like that, after openoffice crashed i found jave still working, java is not that useful 

i have 4 of those files and can't even delete them because java crashed and took soffice.bin with it, i have to restart to clean the mess 

[T6]

it now refuses to open docx files   

i haven't updated openoffice or java, what is wrong here?

the files contain a log to report the crash to java

[Neal ManBear]

I don't know the cause or the fix, but I have a suggestion, if you want to try it.
Rename your .java and .ooo3 folders to .java.old and .ooo3.old. Reboot. Start OOo. Test to see if this worked.

[ms_meme]

I don't know the cause or the fix, but I have a suggestion, if you want to try it.
Rename your .java and .ooo3 folders to .java.old and .ooo3.old. Reboot. Start OOo. Test to see if this worked.

I renamed the files, but am still getting the same recovery messages.

[Neal ManBear]

  Scratching my head doesn't get any thought to the surface. My brain cell probably doesn't know any solution, I guess. I really wish I did.

I hope some of our OOo experts will come along soon and help. Meanwhile, I'll poke about till I find something, I break something or my computer says, "Stop! That tickles!"

[T6]

no idea what i did here but the problem stopped just as fast as it started

i still believe that docx files can trigger it, specially edit them, open them seems to be ok

[Neal ManBear]

Do you have any files in /home/<you>/.java/deployment/log?

[T6]

empty

[Neal ManBear]

Have you tried a reinstall of java or OOo? Either of you.

[T6]

i reinstalled java if i remember correctly but didn't reinstalled openoffice, i'm starting to forget things like how to install dictionaries and config basic parameters so i try to avoid that

[ms_meme]

Do you have any files in /home/<you>/.java/deployment/log?

empty

i reinstalled java if i remember correctly but didn't reinstalled openoffice, i'm starting to forget things like how to install dictionaries and config basic parameters so i try to avoid that

I wish I knew something to forget. 

Have you tried a reinstall of java or OOo? Either of you.

I am going to reinstall OOo now.  Here I sit in  Synaptic and I see so many things in OO...........I don't know what to click on to uninstall.   

[Neal ManBear]

ms_meme,
Use getopenoffice to uninstall OOo, and then use it ti install OOo. I think you'll find some guides in pinoc's goo thread -
http://www.pclinuxos.com/forum/index.php/topic,59009.0.html

[ms_meme]

ms_meme,
Use getopenoffice to uninstall OOo, and then use it ti install OOo. I think you'll find some guides in pinoc's goo thread -
http://www.pclinuxos.com/forum/index.php/topic,59009.0.html

OK, I did the uninstall/install.  I did not do anything with the java.  So to sit and see.   

[ms_meme]

ms_meme,
Use getopenoffice to uninstall OOo, and then use it ti install OOo. I think you'll find some guides in pinoc's goo thread -
http://www.pclinuxos.com/forum/index.php/topic,59009.0.html

OK, I did the uninstall/install.  I did not do anything with the java.  So to sit and see.   

I didn't have to sit and see very long.    :'(   It doesn't happen every time I am making or editing a document but fairly close to.  It seems to happen when I am saving.  And if I have 2 documents up to compare or copy/paste, both documents appear for recovery.  Often the recovery has to be done several times.

This is at the top of the messages that accumulate in My Documents.

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0xb4313aae, pid=5027, tid=3034761440
#
# JRE version: 6.0_20-b02
# Java VM: Java HotSpot(TM) Client VM (16.3-b01 mixed mode linux-x86 )
# Problematic frame:
# C  [libgtk-x11-2.0.so.0+0x1e7aae]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#