ACPI Error Booting Live CD On New Laptop - New Info

[n8oay]

I received a new Toshiba Satellite L505D-S5983 laptop for Christmas. It is a AMD Dual Core with 3gb of memory and ATI video. I am going nuts trying to get Linux installed. I have tried both the PCLOS 2009.2 and PCLOS-Gnome 2009.2 (I prefer Gnome over KDE). I have tried booting the Live CDs normally, and VideoSafeModeFBDev, VideoSafeModeVesa and Safeboot. Booting the Live CD normally, it stops booting just a few seconds after displaying the splash screen. In Safeboot mode, I am able to see an error message referring to ACPI but it loops so fast that I can not read any of the messages.

Someone on the PCLOS-Gnome forum replied that he had been able to get Sabayon to load on a brand new Lenovo laptop with similar specs, so I tried the current version of Sabayon (I have no interest in installing Sabayon, I just tried it for testing purposes). I had the same problem locking up after displaying the splash screen. Then I tried Sabayon's Debug Mode which does no use a splash screen. I was able to get the following partial text of some of the errors that I saw:

The first line of the error message starts with:
ACPI Exception: AE_NOT_FOUND ffff8800ac631780

The second line displays "ACPI" then more text with "psparsw" and 4 numbers that I could not read

The 3rd line I could not read
The 4th line is:
Cannot access the Hardware Clock via any known method

And the 5th line is:
Starting Hardware Distraction Layer daemon...
after displaying this line it stopped booting.

Does anyone have any suggestions?

Thank you!
Dave

[bigsite]

try safeboot option from the list on startup, or hit esc key and in the options section put acpi=off

[n8oay]

I tried ACPI=off and Safeboot. Neither one works. Turning ACPI off in the Bios and also using Safeboot runs further through the boot process until it stops with an error indicating that the boot media can not be found and dropping to a "limited shell". If I leave ACPI off in the Bios and boot into Windows the fan runs only at low speed, making the laptop overheat quickly.

[bigsite]

  oh no, don't turn it off in the Bios................how about the "sata probe" while adding the "acpi=off" and "nolapic" and "noapic" (wo quotes) as well to the options?

If this is a remaster or mklivecd, don't feel too bad if it drops to the shell.........that is a media problem that many are having.......including myself

[kjpetrie]

If those options can get you as far as failing to mount the media, you might be able to try poor man's install. Search for details.

[n8oay]

I have given up trying to get 3009.3 to boot on the laptop. I know that 2010 is being prepared. Is there any possibility that it will include fixes for the ACPI problem and work better with SATA hard and optical drives?

[n8oay]

I just saw this post on Twitter:

@iluvpclinuxos Finshed my 2.6.32.8pclos4 kernel and running great. Need to work it into mylivecd. Also trying to build a pae kernel per user requests.

Will this new kernel fix the ACPI problem on the Toshiba L505D-S5983 and other newer laptops?

[n8oay]

I decided to try Linux on this laptop one more time. It boots a lot further into PCLOS 2012-12 KDE Live DVD than before, but KDE crashes after displaying the popup window with the Guest and Root passwords, giving the KDE Daemon Crash Handler message

Code: [Select]

We are sorry, KDE Daemon closed unexpectedly
Details:
Executable: kdeinit4 PID: 4524 Signal Aborted (60)
I tried booting to Video Safe Mode and got the same result. After getting that same error several times, I decided to try a different distro. I went to DistroWatch.com to find totally different version of Linux and picked Linux Mint. I got their KDE version and tried it. This Toshiba L505D-S5983 boots and runs fine with Linux Mint 14. I did not attempt to install it, but ran with the Live DVD for about an hour. I was able to set up my wireless network and surf the internet and a few other things. So now, the question is, is this a PCLOS problem or a problem related to RPM based Linux or what. Linux Mint is Debian based, which I do not like. This laptop is going to become my primary computer in a few weeks, which means I will be stuck running Win7 if this problem can't be resolved. Does anyone have any suggestions, or confirmation that this will be fixed in the next release?

Thanks for the help!
Dave

[bicol_willem]

Set BIOS to network boot as first option, CD as second (or any other boot medium you might use) and HDD as third.
Try again.

[Just17]

KDE crashes after displaying the popup window with the Guest and Root passwords, giving the KDE Daemon Crash Handler message

There was a known bug in some ISOs with the KDE DE crashing and immediately recovering on the live session ........  because KDE immediately recovered it was not too bad ........  and as the problem did not manifest itself after installation there was no ongoing problem.

I did not know that bug was present in the 2012.12 ISO ......

[kjpetrie]

This bug is present here on my remastered 64-bit test, but as it doesn't prevent installation and never shows up after install, I don't consider it important - I've always assumed it was just a quirk of my hardware.

[n8oay]

KDE crashes after displaying the popup window with the Guest and Root passwords, giving the KDE Daemon Crash Handler message

There was a known bug in some ISOs with the KDE DE crashing and immediately recovering on the live session ........  because KDE immediately recovered it was not too bad ........  and as the problem did not manifest itself after installation there was no ongoing problem.

I did not know that bug was present in the 2012.12 ISO ......

This may not involve that known bug that you are talking about. Getting this particular model of Toshiba laptop to work with Linux has been an ongoing problem. There are some posts from a couple other people on this forum with the same problem on this laptop, and there are posts on Toshiba's forum and other Linux distro's forums about this problem on this and other Toshiba laptops.

I will try the above suggestion for changing the BIOS boot settings and see if that works. But that is a work-around, not a fix. It makes me a bit unhappy with PCLOS developers knowing that Linux Mint has fixed the problem, but PCLOS has not.

Dave

[Old-Polack]

KDE crashes after displaying the popup window with the Guest and Root passwords, giving the KDE Daemon Crash Handler message

There was a known bug in some ISOs with the KDE DE crashing and immediately recovering on the live session ........  because KDE immediately recovered it was not too bad ........  and as the problem did not manifest itself after installation there was no ongoing problem.

I did not know that bug was present in the 2012.12 ISO ......

This may not involve that known bug that you are talking about. Getting this particular model of Toshiba laptop to work with Linux has been an ongoing problem. There are some posts from a couple other people on this forum with the same problem on this laptop, and there are posts on Toshiba's forum and other Linux distro's forums about this problem on this and other Toshiba laptops.

I will try the above suggestion for changing the BIOS boot settings and see if that works. But that is a work-around, not a fix. It makes me a bit unhappy with PCLOS developers knowing that Linux Mint has fixed the problem, but PCLOS has not.

Dave

So you saw an error message. Did you even try clicking the X to close the message window, then continue to use the running live session? Sounds like not, from what you've written. It looks like you saw the message, then just gave up.

As stated before, whatever triggers the error message, is itself in error. The desktop continues to work just fine, the session will continue to run for as long as you care to use it, the installation app will work, if you choose to use it, and the error will not repeat on the resulting installed system. For all practical purposes, the error message is a minor annoyance, but otherwise a non event.

Now, do you have any real problem with PCLinuxOS running on your machine? Hardware that isn't recognized, or configuration settings that won't work? Drivers that don't work properly with your particular hardware?

[Just17]

I received a new Toshiba Satellite L505D-S5983 laptop for Christmas. It is a AMD Dual Core with 3gb of memory and ATI video. I am going nuts trying to get Linux installed. I have tried both the PCLOS 2009.2 and PCLOS-Gnome 2009.2 (I prefer Gnome over KDE). I have tried booting the Live CDs normally, and VideoSafeModeFBDev, VideoSafeModeVesa and Safeboot. Booting the Live CD normally, it stops booting just a few seconds after displaying the splash screen. In Safeboot mode, I am able to see an error message referring to ACPI but it loops so fast that I can not read any of the messages.

http://www.pclinuxos.com/forum/index.php/topic,72423.0.html

[pclinmike]

One trick I did a long time ago on an very old desktop with no cd-rom drive, no usb, no floppy, it only had serial ports .

I took the hard drive out put it in another machine computer loaded pclinux on it, tested it = ok, took it out and put it back again in the first computer, booted up, hit Esc. to see what it was doing, it took a bit longer because it was detecting the hardware and to my surprise it came to the login screen, logged in set screen resolution and it worked ok

Maybe it's worth a try on your laptop if you have another laptop, if not and you only have a desktop you can get conversion leads to fit your laptop hard drive in to your desktop.