Technical specifications :
Lenovo Ideacentre B540P All-in-One PC 58,42 cm (23")
Operating system: Windows 7 Home Premium 64bits
Processor: Intel® Core™ i7-3770 Processor (8M Cache, 3.90 GHz) - integrated Intel HD Graphics 4000
Memory: 16Gb (4x4Gb) DDR3 1333MHz
Memory Slot: 4
I remember having checked the preinstalled Windows immediately after I got this computer and it then confirmed having 16Gb .
Good call Just17, and please excuse my oversight; still however I would ring the store, and talk to the manager of the Computer section.
The manual explicitly tells the user they should maintain their PC properly ...... including cleaning the inside of the case!
I trust nobody in these predicaments.
_____________________________________________________________________________________________Edit after reading Just17's post.
I fail to understand how they can guarantee the hardware without maintenance being carried out to ensure it continues to run properly.
How else can one add an extra card, or drive or correct a loose plug?
The case must be opened.
What if you're 80 years old, and never taken the case of a Computer ?
They're generally tricky people to deal with, retailers, that's why I would ring first.
State you'd like to check the RAM as it isn't showing in Hardware Section as 16 GB's of RAM, rather 8 GB's.
See what they say.
Generally when a retailer sells a Computer, THEY want to perform the maintenance, even if: "The manual explicitly tells the user they should maintain their PC properly,..."
That could be construed as meaning taking to the qualified Maintenance section of the retailer. Who would know till you talk to the people ?
I have a throwaway HP P4 with the "Void if broken" sticker on it, which barely sticks on it's been taken off so many times, so the confusion about said sticker should be heeded, but is up to Bruno53
Just how I see the situation, as these retail company's are pricks as far as my experience.Once Bruno53 tells he has 8 MB of RAM showing in Device Manager, not 16MB I'd think they would say ,"Bring it in". Not, "open the case, and do what you believe is the right maintenance procedure."
Just my two cents, plus I'm totally with you Just17, your reasoning is sound as stated in the Manual.