Author Topic: more printing woes  (Read 327 times)

Offline mjremote

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more printing woes
« on: December 03, 2012, 12:54:31 PM »
hi there I am having more printing issues with linux in general but trying right now with pclos right now

printer is a hp deskjet 3520 aio
pclos is fully updated with NO extra software installed save for task hp printing and hplip.  the printer seems to be installed and recognized properly by hplip and does print once in a while.

the issue seems to be I can print once or twice per session. after that any job just shows as processing and wont do anything. once in a while I can delete all the jobs and it will take off again for a job or two then quit again. sometimes a reboot will work.

did a hp-check and it gave me the following problems
 SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libnet-snmp10-devel' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'cups-ddk' package is missing/incompatible

those packages do not appear in the repos that I have seen.
also in checking the cups log I found the following lines
D [02/Dec/2012:11:53:06 -0700] [Job 13] prnt/hpcups/HPCupsFilter.cpp 524: cupsRasterOpen failed, fd = 0
D [02/Dec/2012:11:53:06 -0700] [Job 13] prnt/backend/hp.c 833: ERROR: null print job total=0

I am guessing I have a cups problem more than a hplip problem as there seems to be a couple other people having very similar issues to mine but have different brands of printer.

any help would be greatly appreciated

thanks

Offline YouCanToo

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Re: more printing woes
« Reply #1 on: December 03, 2012, 02:33:30 PM »
libcups2 is in synaptic

As for the libnet-snmp10-devel I do not have it installed but I do have libnet-snmp25. Which leads me to believe this is an update for libnet-snmp10.
libnet-snmp25 is in synaptic.

cups-ddk is listed as a missing optional dependency meaning it should not be required to make the system work.

Try opening synaptic and installing both libnet-snmp25 and libcups2 and then see if you can print as expected.

You may need to restart cups. To do this open a console window, as root enter the following

service cups restart

It should display something like this

[root@workbox dwmoar]# service cups restart
Stopping CUPS printing system:                                     [  OK ]
Starting CUPS printing system:                                      [  OK  ]
Re-enabling disabled print queues:
[root@workbox dwmoar]#

If you have problems let us know




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Offline mjremote

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Re: more printing woes
« Reply #2 on: December 04, 2012, 10:21:18 AM »
just reinstalled those files (looking again I had them, my bad)

restarted cups and got the same freeze on the first job I tried.

localhost - - [04/Dec/2012:10:04:52 -0700] "POST /printers/Deskjet_3520 HTTP/1.1" 200 252 Create-Job successful-ok
localhost - - [04/Dec/2012:10:04:52 -0700] "POST /printers/Deskjet_3520 HTTP/1.1" 200 496048 Send-Document successful-ok

got this from the cups access log and nothing in the error log

are there any other logs I could look for that may give me some clues.

I think it has something to do with the print queue as once I delete whatever has stalled in the queue it will generally print once or twice and then stall again

playing with it some more it will ALWAYS stall when going from a portrait to a landscape orientation and I have clear that job for it too continue
« Last Edit: December 04, 2012, 11:33:53 AM by mjremote »