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Author Topic: OS crashed with debug info  (Read 489 times)

Offline janasx1

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OS crashed with debug info
« on: November 30, 2012, 12:47:26 PM »
Hi all,
The OS crashed in my laptop and showed some debug info.
I had to hard reboot by pressing the power button.

I know I am not giving any info here.
Can someone help me to get any log messages to find the root cause?

Thanks
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HP Pavilion notebook DV6400, AMD Turion TL-64, 2GB RAM, broadcom BCM4312, nvidia Geforce Go 6150

Offline kjpetrie

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Re: OS crashed with debug info
« Reply #1 on: November 30, 2012, 01:05:40 PM »
Before you do anything else, boot from a livecd and run "fsck -fy /dev/sdxn" on each of your pclos partitions, where x is the letter of the drive and n" is the number of the partition. That will ensure your file systems are protected from further damage following the hard shutdown.

Then, as root, look through the file "/var/log/messages" for clues about what happened at the time the problem occurred. This is a very long file. You should see a jump in time and the beginning of a new boot immediately following the crash.
Logged
-----------
KJP
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PClos64 RC1 on Intel D945GCLF2 motherboard (Atom 330), 2GB DDR2 RAM, Maxtor STM325031, HL-DT-ST DVDRAM GSA-H42N, Amilo LSL 3220T monitor. Also Acer 5810TG (with custom kernel) and Asus eeePC 2G surf

Offline janasx1

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Re: OS crashed with debug info
« Reply #2 on: November 30, 2012, 01:43:52 PM »
hmmm... Hope the partitions are good. I hard rebooted without checking the partitions.

Let me do the disk check.

Here are the logs from messages around that time. I do see a call trace.

Code: [Select]
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd f5/00:00:00:00:00:a0 (SECURITY FREEZE LOCK) filtered out
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd b1/c1:00:00:00:00:a0 (DEVICE CONFIGURATION OVERLAY) filtered out
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd c6/00:10:00:00:00:a0 (SET MULTIPLE MODE) succeeded
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd ef/10:03:00:00:00:a0 (SET FEATURES) filtered out
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd f5/00:00:00:00:00:a0 (SECURITY FREEZE LOCK) filtered out
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd b1/c1:00:00:00:00:a0 (DEVICE CONFIGURATION OVERLAY) filtered out
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd c6/00:10:00:00:00:a0 (SET MULTIPLE MODE) succeeded
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: ACPI cmd ef/10:03:00:00:00:a0 (SET FEATURES) filtered out
Nov 29 16:09:09 SBK013638L1CMG klogd: ata1.00: configured for UDMA/133
Nov 29 16:09:09 SBK013638L1CMG klogd: PM: resume of devices complete after 2675.447 msecs
Nov 29 16:09:09 SBK013638L1CMG klogd: ------------[ cut here ]------------
Nov 29 16:09:09 SBK013638L1CMG klogd: WARNING: at lib/kref.c:34 kref_get+0x21/0x30()
Nov 29 16:09:09 SBK013638L1CMG klogd: Hardware name: HP Compaq 6910p
Nov 29 16:09:09 SBK013638L1CMG klogd: Modules linked in: snd_usb_audio snd_usbmidi_lib snd_rawmidi af_packet ipv6 vboxnetadp vboxnetflt vboxdrv snd_hda_codec_analog snd_hda_intel arc4 snd_hda_codec ecb snd_hwdep snd_seq_dummy snd_seq_oss snd_seq_midi_event snd_seq iwlagn snd_seq_device rfcomm snd_pcm_oss iwlcore sco bnep mac80211 l2cap snd_pcm snd_timer snd_mixer_oss sdhci_pci sdhci snd e1000e crc16 mmc_core sg soundcore cfg80211 sr_mod snd_page_alloc cdrom serio_raw iTCO_wdt iTCO_vendor_support binfmt_misc ide_cs ide_core pata_pcmcia pcmcia yenta_socket pcmcia_rsrc pcmcia_core cpufreq_ondemand cpufreq_conservative cpufreq_powersave acpi_cpufreq freq_table mperf nvram btusb bluetooth lm63 tpm_infineon radeon ttm drm_kms_helper drm i2c_algo_bit i2c_core firewire_ohci firewire_sbp2 firewire_core crc_itu_t fuse ppdev irda dm_mod parport_pc uhci_hcd ehci_hcd hp_wmi parport usbcore hp_accel lis3lv02d sparse_keymap rfkill tpm_tis crc_ccitt tpm tpm_bios thermal video joydev wmi input_polldev processor container ac fan button
Nov 29 16:09:09 SBK013638L1CMG klogd: battery evdev ata_generic ata_piix ahci libahci libata sd_mod scsi_mod crc_t10dif
Nov 29 16:09:09 SBK013638L1CMG klogd: Pid: 5297, comm: pm-suspend Not tainted 2.6.38.8-pclos1.bfs #1
Nov 29 16:09:09 SBK013638L1CMG klogd: Call Trace:
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c013d182>] ? warn_slowpath_common+0x72/0xa0
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c029aeb1>] ? kref_get+0x21/0x30
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c029aeb1>] ? kref_get+0x21/0x30
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c013d1d2>] ? warn_slowpath_null+0x22/0x30
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c029aeb1>] ? kref_get+0x21/0x30
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0299b82>] ? kobject_get+0x12/0x20
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0341aa8>] ? get_device+0x18/0x20
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c034ac90>] ? dpm_resume_end+0x190/0x280
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c01766f5>] ? suspend_devices_and_enter+0x1c5/0x240
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0176839>] ? enter_state+0xc9/0x100
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0175e66>] ? state_store+0x86/0xc0
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0175de0>] ? state_store+0x0/0xc0
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0299960>] ? kobj_attr_store+0x20/0x30
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0254070>] ? sysfs_write_file+0xa0/0x100
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c01f9232>] ? vfs_write+0xa2/0x170
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0253fd0>] ? sysfs_write_file+0x0/0x100
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c01f9512>] ? sys_write+0x42/0x70
Nov 29 16:09:09 SBK013638L1CMG klogd:  [<c0103e5f>] ? sysenter_do_call+0x12/0x28
Nov 29 16:09:09 SBK013638L1CMG klogd: ---[ end trace 347e95faf934ab7f ]---
Nov 29 16:09:09 SBK013638L1CMG klogd: e1000e 0000:00:19.0: PME# enabled
Nov 29 16:09:09 SBK013638L1CMG klogd: Restarting tasks ... done.
Nov 29 16:09:09 SBK013638L1CMG klogd: video LNXVIDEO:00: Restoring backlight state
Nov 29 16:09:11 SBK013638L1CMG klogd: psmouse serio5: ID: 10 00 64
Nov 29 16:09:13 SBK013638L1CMG klogd: e1000e 0000:00:19.0: eth0: Error reading PHY register
Nov 29 16:09:28 SBK013638L1CMG last message repeated 15 times
Nov 29 16:09:31 SBK013638L1CMG klogd: e1000e 0000:00:19.0: BAR 0: set to [mem 0xd8520000-0xd853ffff] (PCI address [0xd8520000-0xd853ffff])
Nov 29 16:09:31 SBK013638L1CMG klogd: e1000e 0000:00:19.0: BAR 1: set to [mem 0xd8540000-0xd8540fff] (PCI address [0xd8540000-0xd8540fff])
Nov 29 16:09:31 SBK013638L1CMG klogd: e1000e 0000:00:19.0: BAR 2: set to [io  0x5040-0x505f] (PCI address [0x5040-0x505f])
Nov 29 16:09:31 SBK013638L1CMG klogd: e1000e 0000:00:19.0: restoring config space at offset 0xf (was 0x100, writing 0x10b)
Nov 29 16:09:31 SBK013638L1CMG klogd: e1000e 0000:00:19.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100007)
Nov 29 16:09:31 SBK013638L1CMG klogd: e1000e 0000:00:19.0: PME# disabled
Nov 29 16:09:32 SBK013638L1CMG klogd: e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
Nov 29 16:09:32 SBK013638L1CMG klogd: e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
Nov 29 16:09:32 SBK013638L1CMG klogd: ADDRCONF(NETDEV_UP): eth0: link is not ready
Nov 29 16:09:32 SBK013638L1CMG klogd: ADDRCONF(NETDEV_UP): wlan0: link is not ready
Nov 29 16:09:32 SBK013638L1CMG klogd: ADDRCONF(NETDEV_UP): wlan0: link is not ready
Nov 29 16:09:33 SBK013638L1CMG klogd: e1000e 0000:00:19.0: PME# enabled
Nov 29 16:09:34 SBK013638L1CMG klogd: wlan0: authenticate with 00:24:a5:6f:0e:55 (try 1)
Nov 29 16:09:34 SBK013638L1CMG klogd: wlan0: authenticated
Nov 29 16:09:34 SBK013638L1CMG klogd: wlan0: associate with 00:24:a5:6f:0e:55 (try 1)
Nov 29 16:09:34 SBK013638L1CMG klogd: wlan0: RX AssocResp from 00:24:a5:6f:0e:55 (capab=0x411 status=0 aid=5)
Nov 29 16:09:34 SBK013638L1CMG klogd: wlan0: associated
Nov 29 16:09:34 SBK013638L1CMG klogd: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
Nov 29 16:09:40 SBK013638L1CMG klogd: ata1.00: configured for UDMA/133
Nov 29 16:09:40 SBK013638L1CMG klogd: ata1: EH complete
Nov 29 16:09:45 SBK013638L1CMG klogd: wlan0: no IPv6 routers present
Nov 29 16:54:10 SBK013638L1CMG klogd: wlan0: deauthenticated from 00:24:a5:6f:0e:55 (Reason: 7)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211: Calling CRDA to update world regulatory domain
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211: World regulatory domain updated:
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211: Calling CRDA for country: US
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211: Regulatory domain changed to country: US
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2700 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 1700 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (5250000 KHz - 5330000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (5490000 KHz - 5600000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (5650000 KHz - 5710000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Nov 29 16:54:10 SBK013638L1CMG klogd: cfg80211:     (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 3000 mBm)
Nov 29 16:54:18 SBK013638L1CMG klogd: ADDRCONF(NETDEV_UP): wlan0: link is not ready
Nov 29 18:34:51 SBK013638L1CMG klogd: klogd 1.5.0, log source = /proc/kmsg started.
Nov 29 18:34:51 SBK013638L1CMG klogd: Linux version 2.6.38.8-pclos1.bfs (root@localhost.localdomain) (gcc version 4.5.2 (GCC) ) #1 SMP PREEMPT Sat Jun 4 04:13:21 CDT 2011
Nov 29 18:34:51 SBK013638L1CMG klogd: BIOS-provided physical RAM map:
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000000e0000 - 0000000000100000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 0000000000100000 - 00000000befb0000 (usable)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000befb0000 - 00000000befc5400 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000befc5400 - 00000000befe7fb8 (ACPI NVS)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000befe7fb8 - 00000000bf000000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000fed20000 - 00000000fed9a000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000feda0000 - 00000000fedc0000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000fee00000 - 00000000fee01000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000ffb00000 - 00000000ffc00000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd:  BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)
Nov 29 18:34:51 SBK013638L1CMG klogd: Malformed early option 'acpi'
Logged
HP Pavilion notebook DV6400, AMD Turion TL-64, 2GB RAM, broadcom BCM4312, nvidia Geforce Go 6150

Offline janasx1

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Re: OS crashed with debug info
« Reply #3 on: December 02, 2012, 07:40:14 AM »
I did the file system check and it fixed some issues.
Thanks
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HP Pavilion notebook DV6400, AMD Turion TL-64, 2GB RAM, broadcom BCM4312, nvidia Geforce Go 6150

Offline Phil

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Re: OS crashed with debug info
« Reply #4 on: December 06, 2012, 10:18:49 AM »

Hi janasx1,

Do you know about raising elephants?

"I had to hard reboot by pressing the power button."

http://kember.net/articles/reisub-the-gentle-linux-restart/

Sometimes a hard reset is needed, but rarely. Have a go at raising an elephant......(REISUB)
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Offline ShowMeRon

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Re: OS crashed with debug info
« Reply #5 on: December 06, 2012, 10:52:32 AM »
Nice to know. Thanx!
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Offline janasx1

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Re: OS crashed with debug info
« Reply #6 on: December 07, 2012, 06:45:22 PM »
Thanks Phil
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