KSnapshot fails after upgrade-> moved to Go back?

[dougmack]

Ran system upgrade from Synaptic a few minutes ago, today, 28 October. Now KSnapshot crashes when you snap on "Copy to" in order to print.
Tried to file a bug, but I forgot my password on the bug report system, and there does not seem to be any way to reset it.  So here it is.

computer info:
3.2.18-pclos1.pae.bfs #1 SMP PREEMPT
From dmidecode:
BIOS Information
        Vendor: American Megatrends Inc.
        Version: 080015
        Release Date: 10/14/2010
        Address: 0xF0000
        Runtime Size: 64 kB
        ROM Size: 1024 kB
Base Board Information
        Manufacturer: FOXCONN
        Product Name: G41MXE/G41MXE-K
        Version: 1.0
Processor Information
        Socket Designation: Socket775
        Type: Central Processor
        Family: Pentium
        Manufacturer: Intel            
        ID: 7A 06 01 00 FF FB EB BF
        Signature: Type 0, Family 6, Model 23, Stepping 10
Version: Intel(R) Celeron(R) CPU        E3400  @ 2.60GHz    
        Voltage: 1.3 V
        External Clock: 200 MHz
        Max Speed: 2600 MHz
        Current Speed: 2600 MHz
        Status: Populated, Enabled
        Upgrade: Other
        L1 Cache Handle: 0x0005
        L2 Cache Handle: 0x0006
        L3 Cache Handle: Not Provided
        Serial Number: To Be Filled By O.E.M.
        Asset Tag: To Be Filled By O.E.M.
        Part Number: To Be Filled By O.E.M.
        Core Count: 2
        Core Enabled: 2
        Thread Count: 2
        Characteristics:
                64-bit capable

PLease fix this soonest!  I use this function regularly.
Thanx--doug

[DeBaas]

http://www.pclinuxos.com/forum/index.php/topic,110281.msg941306.html#msg941306

In Synaptic search for the 3 lib packages, mark for upgrade, install.

Synaptic:
libkdcraw
libkexiv2
libkipi

[dougmack]

I did a "reload" in Synaptic, the I installed libkexiv2, which had not been, and then I marked libkdcraw and libkipi for reinstallation and applied all.  KSnapshot still crashes on send to.
--doug

[ternor]

I didn't realise the "Send to" command was there.  It has functioned well here without crashing.  Try running ksnapshot from a terminal.

EDIT: removing the Ksnapshot config file may fix the problem.

[dougmack]

I was trying to consolidate this into the other thread, but as long as I'm here. . . .

There are several snapshotrc which may be config files. 

[doug@Linux1 ~]$ locate ksnapshotrc
/home/doug/.kde4/share/config/ksnapshotrc
/home/doug/.kde4-Jun21/share/config/ksnapshotrc
/home/doug/.kde4-new/share/config/ksnapshotrc
/home/doug/.kde4_messedup/.kde4.bak/share/config/ksnapshotrc
/home/doug/.kde4_messedup/share/config/ksnapshotrc

A typical file reads lie this:[GENERAL]
delay=0
filename[$e]=file://$HOME/Documents/snapshot1.png
includeDecorations=true
includePointer=false
mode=2

[MainWindow]
Height 1080=499
Width 1920=471

Should I rm all of them? Rename them? I don't see anything else that looks like a config file.

Don't know how you could miss the send to option--how else would you print the results?

Thanx for the input.

--doug

[dougmack]

Just after I wrote the last post, I looked at the terminal results of trying to run KAnapshot from the command line. (The results were the same as from the GUI--it crashed at send to.)

Here's the terminal outpput. Note that I tried to locate a config file, but I got a peculiar answer.  Here's the whole exchange.

[doug@Linux1 ~]$ ksnapshot
ksnapshot(12069)/KIPI (general) KIPI::Interface::progressThumbnailChanged: This should only be invoked if the host application supports KIPI::Features ( HostSupportsProgressBar ). If host application do support that, then this function should have been overridden in the KIPI host interface.
KCrash: Application 'ksnapshot' crashing...
KCrash: Attempting to start /usr/lib/kde4/libexec/drkonqi from kdeinit
sock_file=/home/doug/.kde4/socket-Linux1/kdeinit4__0

[1]+  Stopped                 ksnapshot
[doug@Linux1 ~]$ locate ksnapshot.config
[1]+  Exit 253                ksnapshot

The crash message that appears on screen includes this:
Details:
Executable ksnapshot PID 15801 Signal: Segmentation fault (11)

Developer information is as follows:
"The generated crash information is not useful"
Application: KSnapshot (ksnapshot), signal: Segmentation fault
[KCrash Handler]
#7  0x092e64c0 in ?? ()
#8  0x09009820 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

--doug

[DeBaas]

It's working fine for me,
ksnapshot ver 0.8.2
kde ver 4.9.2

Installed (Synaptic)
kde-graphics-ksnapshot 4.9.2-1_archie
removed
kde-graphics 4.8.3-4pclos2012

[menotu]

It's working fine for me,
ksnapshot ver 0.8.2
kde ver 4.9.2

Installed (Synaptic)
kde-graphics-ksnapshot 4.9.2-1_archie
removed
kde-graphics 4.8.3-4pclos2012

+1 working fine here

kde-graphics-ksnapshot (version 4.9.2-1_archie_2012)

For the send-to option I have

GIMP
gwenview
KolourPaint
Okular
Or I can use the Other Application and choose something else

[dougmack]

Well, kde-graphics-ksnapshot 4.9.2-1 does NOT work here, and I could not look in "send to" to see where it wants to send because it crashes as soon as I snap on that option.
I marked for reinstallation and applied that, but no help. The program is hosed on this machine, and I need it.
PS--it doesn't work in Windows 7 either--whatever version that is--I have KDE for Win installed.  It doesn't even get that far in Windows.
Is there some way I can get a working older version of the program off a different PCLOS machine and install it here, or is there some repo that still has the old version? Or is it a dependency problem, where
it needs some updated lib?
--doug

[DeBaas]

@doughmac
I found some discrepancies in the KDE 4.9.2 updates.
first leftovers from the KDE 4.8.x versions,
In synaptic look very careful to the versions of the programs and if possible remove them.
Also look if the 3 lib's are installed from:
http://www.pclinuxos.com/forum/index.php/topic,110281.0.html
libkdcraw
libkexiv2
libkipi

Hope this will help you.

[dougmack]

Thank you for the reply.  Right now I'm in th e aftermath of Sandy, and have no connection to the net.  (I'm at the public library.)
So I will not receive a reply for a few days unless the cable connection comes back to life.) Fortunately I have a generator, and there
was no damage to the house.

-doug

[DeBaas]

@dougmack
Happy you (and the house) are in one piece, hope your family also
Better a few days of then damaged.
Read you later,
Ed