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Author Topic: "AMD Unsupported Hardware" AMD Radeon HD 7520G  (Read 2444 times)

Offline FlailingUser

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"AMD Unsupported Hardware" AMD Radeon HD 7520G
« on: October 11, 2012, 09:40:08 AM »
Hello All:
I have an HP DV6 with AMD Radeon HD 7520G graphics card.
During the live cd session I am getting a watermark saying AMD unsupported hardware. Sure enough in PCC I don't see any such graphics card.
How might I resolve this in the live session? I don't want to install (dual boot with Win7) until I'm confident I can get things working properly.
Thanks,
Jim
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Offline agmg

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #1 on: October 11, 2012, 10:09:05 AM »
By default liveCD is using the open source driver for AMD graphics cards. Maybe this is your problem.

Go to PCC -> Hardware -> Configure Video Card and select Radeon HD2000 or later (radeon/fglrx) as your driver.

You will be asked if you want to use the proprietary driver for your card. Select Yes and leave the default options.

You will be advised to reboot but since you are in a live session, press Ctrl+Alt+Backspace instead to restart X server.

Is your problem fixed?
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Offline FlailingUser

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #2 on: October 11, 2012, 11:03:59 AM »
Thanks! I followed your instructions but, unfortunately, the watermark is still there after logging back in.
Any other suggestions?
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Offline Just17

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #3 on: October 11, 2012, 11:05:46 AM »
Is it possible to see a pic of this?

I have never come across it .....  or even seen it mentioned on this forum previously .....  thanks.
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Offline sling-shot

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #4 on: October 11, 2012, 11:15:27 AM »
Quote from: agmg on October 11, 2012, 10:09:05 AM
By default liveCD is using the open source driver for AMD graphics cards. Maybe this is your problem.

Are you sure? On my notebook with AMD APU E450, it seems to use fglrx.
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Offline FlailingUser

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #5 on: October 11, 2012, 11:15:55 AM »
Sure, here you go:
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Offline agmg

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #6 on: October 11, 2012, 11:21:02 AM »
I was pretty sure that by installing the proprietary driver for your graphics card would solve the issue.

What is the output of the fglrxinfo command in terminal?

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Offline sling-shot

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #7 on: October 11, 2012, 11:35:15 AM »
That 7520G seems to be a part of the newer A6-4400M APU. May be support for that is enabled in a newer fglrx driver rather than the current repo version.

Please be patient. It should be resolved either by a updated graphics driver or by a newer kernel as was the experience in this other thread.
http://www.pclinuxos.com/forum/index.php?topic=92097.0
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Offline agmg

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #8 on: October 11, 2012, 11:44:19 AM »
Quote from: sling-shot on October 11, 2012, 11:15:27 AM
Quote from: agmg on October 11, 2012, 10:09:05 AM
By default liveCD is using the open source driver for AMD graphics cards. Maybe this is your problem.

Are you sure? On my notebook with AMD APU E450, it seems to use fglrx.

You got me thinking... Maybe my memory is cheating on me? I have to check :)
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Offline FlailingUser

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #9 on: October 11, 2012, 11:50:06 AM »
Interestingly, right after I ran that command it locked up.
EDIT: It unfroze on its own!
Here is a photo of the output:
« Last Edit: October 11, 2012, 01:07:25 PM by FlailingUser »
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Offline agmg

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #10 on: October 11, 2012, 11:58:29 AM »
Which version did you use for your LiveCD?

It's strange because I haven't heard for this watermark issue for a while...
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Offline FlailingUser

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #11 on: October 11, 2012, 12:44:14 PM »
Its 2012.08 downloaded last night.
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Online JohnW_57

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #12 on: October 11, 2012, 02:00:04 PM »
In testing section is newer driver available??

x11-driver-video-fglrx-8.982-1pclos2012.i586.rpm               28-Aug-2012 02:06   23M

Saw it on the nluug mirror.

Maybe worth to try?

JohnW
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Offline agmg

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #13 on: October 11, 2012, 02:53:29 PM »
Well, I kinda sorted it out. Your laptop is equipped with one of the latest AMD APU's G-Series.

http://www.amd.com/us/products/embedded/processors/Pages/g-series.aspx

Catalyst 12.4 which is provided with PCLinuxOS 2012.08 can't support this APU (which was announced around June this year). You need Catalyst 12.6+

In the testing section of the repos, you can find Catalyst 12.8. You can try it like JohnW_57 suggested but do it at your own risk.

More info about the testing section can be found here:

http://www.pclinuxos.com/forum/index.php/topic,104571.0.html
http://www.pclinuxos.com/forum/index.php/topic,104575.0.html
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Offline FlailingUser

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Re: "AMD Unsupported Hardware" AMD Radeon HD 7520G
« Reply #14 on: October 11, 2012, 10:50:57 PM »
Thank you so much for checking up on that! You really went out of your way, I really appreciate it.
I'll be patient and wait for the drivers.
Cheers,
Jim
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