(SOLVED)Can't find driver for HP722c in pclinux2012.08

[KernelKarter]

BTW, that is an old printer.  They stop producing those things over twelve years ago.  Congrats for keeping it running for so long. 

I bought a 720C in 1999 and, for all intents and purposes, it's the same as the 722C. IIRC, it cost me in excess of GBP200 but it was the best printer I ever had. Unfortunately, I could never get it to work on Linux, as it was what's known as a "Windows printer" and the HPLIP folks never released a driver for it.

-- Eddie

[Just17]

I bought a G55 ....  cannot recall how long ago ....  but would suspect the late 80s to early 90s .....  and I retired it last December ....  was too big for my setup ....  so bought a cheap HP 3050 ....  much smaller and lighter and wireless.
The G55 was still working when I retired it.
I doubt the present piece of light plastic will last long ......  but at the price I don't care ..... 



                   G55

[KernelKarter]

PCC recognizes a cups-pdf generic printer, but it doesn't print anything.  And it won't give me any other options.  I also have an HP Officejet 4500 that is wifi, but I can't set it up either.

When you go into the Configure printing and scanning section of PCC, do you see the Add button up in the top left-hand corner.

-- Eddie

Yes, the add button is there.  That's what I've been using.

Try using hp-setup (in a terminal) instead.

-- Eddie

[batzilla]

[buck@localhost ~]$ hp-setup

HP Linux Imaging and Printing System (ver. 3.12.9)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=0, method=mdns)
error: No devices found on bus: net
Searching... (bus=par, search=(None), desc=0)
error: No devices found on bus: par

Done.
[buck@localhost ~]$

[Just17]

Have you rebooted since installing the printer?

Is the printer still plugged in to the PC and powered on?

[KernelKarter]

When I was running the LiveCD for pclinux-2012.08-KDE, my HP 722c printer installed fine and printed for me.  Now that I have installed the OS, I can't seem to install the printer.

I'm assuming that you've done a clean install of 2012.08.

-- Eddie

[batzilla]

Thanks, Eddie, I'm not sure what you mean by "clean", but what I did was install over existing partitions, formatting the root partition and leaving my home partition.  Is there anything else?

[KernelKarter]

Thanks, Eddie, I'm not sure what you mean by "clean", but what I did was install over existing partitions, formatting the root partition

That's just about as clean as it gets 
I always prefer to install to a freshly created/formatted partition though, that's what I meant by a clean install.

and leaving my home partition.

This is what I'm unsure about because I've always had my home directory on my / root partition. Could it possibly be that something left over in your home directory structure from your previous install is in conflict with your new install?

Is there anything else?

Can't think of anything for now.

-- Eddie

[Just17]

Could it possibly be that something left over in your home directory structure from your previous install is in conflict with your new install?

One way to find out is to create a new user account and try set up everything from there.

[batzilla]

One way to find out is to create a new user account and try set up everything from there.

I set up a new user called "printer".

[printer@localhost ~]$ hp-setup

HP Linux Imaging and Printing System (ver. 3.12.9)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=par, search=(None), desc=0)
error: No devices found on bus: par
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb

Done.
[printer@localhost ~]$

Have you rebooted since installing the printer?

Yup!

Is the printer still plugged in to the PC and powered on?

Yup!

Maybe it is referring to  the HP Device Manager which should be available through the main menu - More Applications - Printing .......  if you have it installed

When I do that, it shows the HP Device Manager, but when I click on it nothing happens.   I can't find anything in Synaptic about an HP Device Manager.

I don't know what else to do.  It installs fine in LiveCD.  I really don't want to buy another printer

[GermanTux]

Batzilla - Well, that reveals the problem. For some reason, your printer is not being seen by the O/S.  So either the driver nor CUPS really matters at this point.  If it works with the liveCD, we know it's not a hardware problem....

Can you run "hp-check" at the CLI as root? 

[batzilla]

Can you run "hp-check" at the CLI as root?

I'm sorry to be so ignorant, but I don't know what the CLI is.   But I did run "hp-check" as root in a terminal.

[root@localhost ~]# hp-check

HP Linux Imaging and Printing System (ver. 3.12.9)
Dependency/Version Check Utility ver. 15

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the   
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully compile HPLIP.                                           
2. Run-time check mode (-r or --run): Use this mode to determine if a distro       
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has   
the proper dependencies installed to successfully run.                             
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will   
check both of the above cases (both compile- and run-time dependencies).           

Check types:                                                                       
a. EXTERNALDEP - External Dependencies                                             
b. GENERALDEP - General Dependencies (required both at compile and run time)       
c. COMPILEDEP - Compile time Dependencies                                           
d. [All are run-time checks]                                                       
PYEXT SCANCONF QUEUES PERMISSION                                                   

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

Saving output in log file: /root/hp-check.log

Initializing. Please wait...
warning: pclinuxos-2012 version is not supported. Using pclinuxos-2009.0 versions dependencies to verify and install...                                                 

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.2.18-pclos2.bfs #1 SMP PREEMPT Thu May 24 04:44:50 CEST 2012 GNU/Linux
 Host: localhost.localdomain
 Proc: 3.2.18-pclos2.bfs #1 SMP PREEMPT Thu May 24 04:44:50 CEST 2012 GNU/Linux
 Distribution: pclinuxos 2012

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.12.9
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for pclinuxos distro  2012 version                                                                     

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.12.9

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.9
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

--------------------------
|  External Dependencies |
--------------------------

 gs                   Ghostscript               REQUIRED        7.05            9.02            OK         -
 network              Network-wget              OPTIONAL        -               1.14            OK         -
 error: dbus          DBus                      REQUIRED        -               1.4.16          MISSING    'DBUS may not be installed or not running'                   
 scanimage            Shell-Scanning            OPTIONAL        1.0             1.0.22          OK         -
 policykit            Admin-Policy-framework    OPTIONAL        -               0.102           OK         -
 xsane                SANE-GUI                  OPTIONAL        0.9             0.998           OK         -
 error: cups          CUPS                      REQUIRED        1.1             -               INCOMPAT   'CUPS may not be installed or not running'                   

-------------------------
|  General Dependencies |
-------------------------

 reportlab            Python-PDF-Lib            OPTIONAL        2.0             2.1             OK         -
 error: libcrypto     OpenSSL-Crypto-Lib        REQUIRED        -               1.0.0           MISSING    'libcrypto needs to be installed'                           
 pil                  Python-Image-Lib          OPTIONAL        -               1.1.7           OK         -
 pyqt4-dbus           PyQt4-DBUS                REQUIRED        4.0             4.9.4           OK         -
 error: libjpeg       JPEG-Lib                  REQUIRED        -               -               MISSING    'libjpeg needs to be installed'                             
 libpthread           POSIX-Threads-Lib         REQUIRED        -               2.13            OK         -
 python-dbus          Python-DBUS               REQUIRED        0.80.0          0.83.2          OK         -
 error: cups-ddk      CUPS-DDK                  OPTIONAL        -               -               MISSING    'cups-ddk needs to be installed'                             
 python-devel         Python-SDK                REQUIRED        2.2             2.6.6           OK         -
 pyqt4                Python-Qt4                REQUIRED        4.0             4.9.4           OK         -
 error: cups-devel    CUPS-SDK                  REQUIRED        -               -               MISSING    'cups-devel needs to be installed'                           
 error: sane-devel    SANE-SDK                  REQUIRED        -               -               MISSING    'sane-devel needs to be installed'                           
 error: libusb        USB-Lib                   REQUIRED        -               1.0             MISSING    'libusb needs to be installed'                               
 sane                 Scan-Lib                  REQUIRED        -               -               OK         -
 error: cups-image    CUPS-Image-Lib            REQUIRED        -               -               MISSING    'cups-image needs to be installed'                           
 error: libnetsnmp-devel SNMP-Networking-SDK       REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'                 
 python-xml           Python-XML-Lib            REQUIRED        -               2.0.1           OK         -
 python-notify        Desktop-notifications     OPTIONAL        -               -               OK         -

------------------------------
|  Compile Time Dependencies |
------------------------------

 error: gcc           gcc-Compiler              REQUIRED        -               4.5.2           MISSING    'gcc needs to be installed'                                 
 error: libtool       Build-tools               REQUIRED        -               -               MISSING    'libtool needs to be installed'                             
 make                 GNU-Build-tools           REQUIRED        3.0             3.81            OK         -

----------------------
|  Python Extentions |
----------------------

 cupsext              CUPS-Extension            REQUIRED        -               3.12.9          OK         -
 pcardext             PhotoCard-Extension       REQUIRED        -               3.12.9          OK         -
 hpmudext             IO-Extension              REQUIRED        -               3.12.9          OK         -

-----------------------
|  Scan Configuration |
-----------------------

 error: hpaio         HPLIP-SANE-Backend        REQUIRED        -               3.12.9          MISSING    'hpaio not found in /etc/sane.d/dll.conf. hpaio needs to be added in this file.'                                                                 
 scanext              Scan-SANE-Extension       REQUIRED        -               3.12.9          OK         -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `v4l:/dev/video0' is a Noname USB Camera (046d:08af) virtual device


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
EPSON_Epson_Stylus_NX510
------------------------
Type: Unknown
Device URI: ///dev/null

HP-DeskJet-722C
---------------
Type: Unknown
Device URI: socket://HP:9100
PPD: /etc/cups/ppd/HP-DeskJet-722C.ppd
PPD Description: HP DeskJet 722C Foomatic/pnm2ppa
Printer status: printer HP-DeskJet-722C disabled since Fri 05 Oct 2012 05:22:33 PM EDT -    Unable to locate printer 'HP'!
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.                                                               

HP_Officejet_4500_G510g_m
-------------------------
Type: Unknown
Device URI: ///dev/null


--------------
| PERMISSION |
--------------

error: groups   user-groups                    Required        -        -        MISSING  ['lp']                                                                       
 
-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'libdbus-1_3-devel' package is missing/incompatible
error: 'libcups2' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'libjpeg62-devel' package is missing/incompatible
error: 'libcups2-devel' package is missing/incompatible
error: 'libsane1-devel' package is missing/incompatible
error: 'libusb-devel' package is missing/incompatible
error: 'libcups2-devel' package is missing/incompatible
error: 'libnet-snmp10-devel' package is missing/incompatible
error: 'gcc-c++' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'hpaio' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'cups-ddk' package is missing/incompatible


Total Errors: 15
Total Warnings: 1

Re-run 'hp-check --fix' command to prompt and fix the issues.

Done.
[root@localhost ~]#

That's a lot of stuff!!   Do I now need to run "hp-check --fix"?

[Just17]

--------------
| PERMISSION |
--------------

error: groups   user-groups                    Required        -        -        MISSING  ['lp']


Do the following ......  open

PCC - System - Manage Users on System .......   highlight your user name ........  Edit - Groups tab ......  go down the list and tick the box for 'lp' ........  and 'OK'

It appears that your user does not have any group membership because my output shows .....

--------------
| PERMISSION |
--------------

groups          user-groups                    Required        -        -        OK       user sys disk lp wheel floppy tape cdrom usb cdwriter audio video dialout users apache usbmux machines mpd pulse-access mysql polkituser fuse vboxusers

Sorry, only now realised the hp-check was run as root and not as user ........  

[KernelKarter]

Maybe it is referring to  the HP Device Manager which should be available through the main menu - More Applications - Printing .......  if you have it installed

When I do that, it shows the HP Device Manager, but when I click on it nothing happens.   I can't find anything in Synaptic about an HP Device Manager.

Run hp-toolbox from a terminal and post the output.

-- Eddie

[KernelKarter]

Can you run "hp-check" at the CLI as root?

HP-DeskJet-722C
---------------
Type: Unknown
Device URI: socket://HP:9100

That's a lot of stuff!!   Do I now need to run "hp-check --fix"?

I get very similar output from hp-check but my HP printer is installed and working correctly.
Most of that stuff may be safely ignored, apart from the snippet I've quoted and you certainly do not need to run hp-check --fix

The Device URI is completely incorrect for your printer, as socket:// is for a network (connected by ethernet) printer but, please correct me if I'm wrong, yours is a parallel printer.

-- Eddie