Author Topic: Correct driver for 9808 video card?  (Read 1358 times)

Offline Leo David Orionis

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Correct driver for 9808 video card?
« on: September 04, 2012, 03:44:24 PM »
Hello again:

My mom has her new computer and she's still catching up on several weeks of e-mail.

However, the video isn't quite right.

The monitor is a Viewsonic VA1916w, capable of 1440x900 according to what I've found
on the web.  But the picture being displayed is smaller than that, so she has to move
back and forth and up and down to read her email.  In other words, the monitor picture
is acting like a window looking onto part of a screen that's bigger than the window.

Going to PC Linux Control Center > Configure Video Card gives me:

  Graphics Card > Custom > VESA
  Monitor > VA1916w SERIES (correct)
  Resolution > 1280 x 1024 16 bpp

Looking in Configure Your Desktop > Hardware > Display and  Monitor, however:

  Size: 800 x 600 (only alternate selection is Disabled)
  Refresh: 75.0 Hz (alternate selection is Auto)

So I guess the question is, what driver should I select instead of vesa?
I tried a couple of them (ast, Generic Flatscreen 1440 x 900), and my
reward was a no-GUI CLI login.  So I switched it back to vesa for now,
so my mom can read her e-mail.

Please tell me which driver I should select.  I *REALLY* don't want to
try them all, one at a time!

Thanks a million -- Leo D. Orionis
"Bonum ago, quia bonum."

Offline gandy

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Re: Correct driver for 9808 video card?
« Reply #1 on: September 04, 2012, 03:59:35 PM »
Is this an Nvidia graphics adapter? You can open a terminal and type lspci that's a lower case L not an I. Copy and paste the results here. I'm not an expert so I hope someone else chimes in here.
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Offline T6

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Re: Correct driver for 9808 video card?
« Reply #2 on: September 04, 2012, 05:47:27 PM »
the info you posted tell us that system has no idea what video card driver could be used and it loaded vesa basic driver

what video card do you have on that machine?  9808 is not a number of any card i remember, there is a ati radeon 9800 that should use the driver x1950 and earlier and there is a old nvidia with a similar name that should be supported y the latest nvidia driver found in synaptic but this depends on what hardware you have there
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Offline Leo David Orionis

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Re: Correct driver for 9808 video card?
« Reply #3 on: September 04, 2012, 10:39:47 PM »
Thanks, guys.  These are exactly the kinds of replies I was hoping to get!

I'll pop over to mom's tomorrow morning and try out the x1950 driver.  In
the meantime, here's what lspci said:

00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 4 port SATA Controller [IDE mode] (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode] (rev 02)
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350]
01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI RV710/730 HDMI Audio [Radeon HD 4000 series]
02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8056 PCI-E Gigabit Ethernet Controller (rev 12)
03:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
03:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
05:03.0 FireWire (IEEE 1394): LSI Corporation FW322/323 (rev 70)

Looks like it's an ATI device, with possibly a Radeon equivalent, if I'm reading this output correctly.  So that's
a couple of other things I can look for in the list of drivers.

Thanks again.  I'll let you know what happens.

Per Iovem, I love Linux.  Can you imagine trying to get this information out of a Windows system, or getting
the kind of help you guys are giving me?  Give yourselves a big hand.

Sincerely -- Leo
"Bonum ago, quia bonum."

Offline T6

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Re: Correct driver for 9808 video card?
« Reply #4 on: September 04, 2012, 11:03:38 PM »
"01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350]"

the machine has a ati radeon hd 4350

the x1950 and earlier driver will not work for this card, hd2000 and later is the right one, not sure if that selects the proprietary driver or if you can use it with this card

"Can you imagine trying to get this information out of a Windows system"

i use cpuz to get that information from a windows machine, there is other tools but this one helps alot

"or getting the kind of help you guys are giving me?"

in a windows forum?  no, people there is always angry, for using windows mostly  :D
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Offline Leo David Orionis

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Re: Correct driver for 9808 video card?
« Reply #5 on: September 05, 2012, 10:47:31 AM »
Hey, T6:

Please ignore the lspci output in my previous message.  Those are the specs for MY computer, not my mom's.  I ran it to check
it out, then stupidly overlooked the fact that the output was for my computer, not my mom's four blocks away.  What an
idiot!  That'll teach me to post forum messages right after waking up ...

I'll run lspci on mom's computer and save the output to a text file on my flash drive.  Then if the x1950 driver isn't the right
one for her video card, at least we'll have the data from her computer to proceed with.

Thanks again for the help, and sorry to be so stupid. -- Leo
"Bonum ago, quia bonum."

Offline Leo David Orionis

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Re: Correct driver for 9808 video card?
« Reply #6 on: September 05, 2012, 02:51:59 PM »
Hey, there, just got back from mom's place.

(1) I tried the "Radeon x1950 and Earlier" driver, which I found under ... Custom > Vendor > ATI.  When I rebooted to
make it take effect, I got stuck again at a non-graphical login.  So, first question, when I'm stuck there, how do I
re-install the vesa driver, or try a different driver, without re-installing the system all over again?  I tried "xstart",
but it didn't recognize that command at that point.

(2) I ran lspci and got:


00:00.0 Host bridge: Advanced Micro Devices [AMD] Family 14h Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Device 9808
00:04.0 PCI bridge: Advanced Micro Devices [AMD] Family 14h Processor Root Port
00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] (rev 40)
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 42)
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge (rev 40)
00:14.5 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI2 Controller
00:15.0 PCI bridge: Advanced Micro Devices [AMD] nee ATI SB700/SB800/SB900 PCI to PCI bridge (PCIE port 0)
00:15.1 PCI bridge: Advanced Micro Devices [AMD] nee ATI SB700/SB800/SB900 PCI to PCI bridge (PCIE port 1)
00:16.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:16.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 0 (rev 43)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 1
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 2
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 3
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 4
00:18.5 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 6
00:18.6 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 5
00:18.7 Host bridge: Advanced Micro Devices [AMD] Family 12h/14h Processor Function 7
04:00.0 Ethernet controller: Atheros Communications Inc. AR8152 v2.0 Fast Ethernet (rev c1)


So this confirms that it's an AMD/ATI 9808 video card.

Incidentally, under "PC Linux Control Center" > Hardware > Videocard the system
correctly identifies it as "Device 9808", AMD nee ATI, Vendor ID 0x1002, Device
ID 0x9808.  So the OS correctly identifes both the monitor (Viewsonic VA1916w) and
the video card (AMD/ATI 9808).  So how come it doesn't load the right driver,
instead of giving up and giving me vesa?

(3) Do I understand correctly that Linux can be made to use MS drivers?  This
computer came from the store only a week ago or so with Windows 7 installed
and working perfectly (well, no video problems, anyway).  If I can identify
the correct Windows driver, can someone tell me how to trick it into working
under PCLOS?

(4) I remember that not all distros do equally well in identifying hardware.
If I run a Red Hat or Ubuntu live disk and the video is good, is there some
way of finding out what video driver it's using, so I can use the same one
with PCLOS?

Thanks for your patience with all my questions! -- Leo
"Bonum ago, quia bonum."

Offline T6

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Re: Correct driver for 9808 video card?
« Reply #7 on: September 05, 2012, 03:13:41 PM »
"(1) I tried the "Radeon x1950 and Earlier" driver, which I found under ... Custom > Vendor > ATI.  When I rebooted to
make it take effect, I got stuck again at a non-graphical login.  So, first question, when I'm stuck there, how do I
re-install the vesa driver, or try a different driver, without re-installing the system all over again?  I tried "xstart",
but it didn't recognize that command at that point."

ati 9808 doesn't exist, it must be a radeon 9800 xt, a very old video card, 9+ years old

the support for this card has been problematic lately if i remember correctly

the x1950 and earlier has a couple options, try the other two

since you don't have options, in the console write XFdrake and set the driver again it that text based menu and restart, if it happens again, try again with another option and if none of the options work, set vesa again or xorg ati

"(3) Do I understand correctly that Linux can be made to use MS drivers?  This
computer came from the store only a week ago or so with Windows 7 installed
and working perfectly (well, no video problems, anyway).  If I can identify
the correct Windows driver, can someone tell me how to trick it into working
under PCLOS?"

if it is a new pc it cannot be a ati radeon 9800xt, is it a second hand pc?  if new, the problem is that video card is new and you need to use proprietary amd drivers from repos

pclinux and linux in general can't use windows drivers to work with the kernel, there is a trick to make wifi cards work but doesn't work for every model

drivers for windows kernel at 32 or 64 bit are designed specifically for that os, linux has no relation to the files offered including directx(microsoft only) and other technologies

could you post the specs of the machine, maybe the model of the machine, brand, other stuff to determine what you have there
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Offline gandy

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Re: Correct driver for 9808 video card?
« Reply #8 on: September 05, 2012, 03:35:58 PM »
@T6
I googled Radeon 9808 a few pages mentioned dvr (digital video recorder?)
This page mentions AMD Radeon HD 7340 http://www.mypcdrivers.com/results/driver_file_detail.php?inf_file_id=1171170&md5=a4d8c0a78dc7da7a70643bd304912dae&scanid=4b97339e191684397390c5977570ea41&item_id=138025820&hardware_id=PCI\VEN_1002%26DEV_9808
Could this be the actual number?
For me, it is far better to grasp the Universe as it really is than to persist in delusion, however satisfying and reassuring. –
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Offline T6

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Re: Correct driver for 9808 video card?
« Reply #9 on: September 05, 2012, 03:42:54 PM »
"This page mentions AMD Radeon HD 7340"

i suspect that, the other option is a old all in wonder with a tv tuner that doesn't work well on linux
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Offline Just17

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Re: Correct driver for 9808 video card?
« Reply #10 on: September 05, 2012, 03:43:05 PM »
You will find mention of that video card on line, but none I found related to video problems.
It is mentioned here (as well as others)  in the details of the hardware

https://answers.launchpad.net/<**Put in U buntu here**>/+source/bluez/+question/206659
« Last Edit: September 05, 2012, 03:45:36 PM by Just18 »
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Offline T6

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Re: Correct driver for 9808 video card?
« Reply #11 on: September 05, 2012, 03:47:17 PM »
i found that link but since is hardware for a laptop and we are talking about a desktop, the number for the video card is different so not sure if that helps
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Offline Just17

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Re: Correct driver for 9808 video card?
« Reply #12 on: September 05, 2012, 04:30:40 PM »
i found that link but since is hardware for a laptop and we are talking about a desktop, the number for the video card is different so not sure if that helps

Not sure I understand what you mean about the number being different .......

Quote
00:01.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Device 9808
Quote
00:01.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Device 9808

One is an exact duplicate of the other   :-\

In any case the purpose of my post was to let you know that such a card as reported above DOES exist  ;)

If this is a recent purchase of a new PC then I suspect the newest driver would be the best bet ......  maybe the card is not yet in the database
« Last Edit: September 05, 2012, 04:32:59 PM by Just18 »
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Offline T6

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Re: Correct driver for 9808 video card?
« Reply #13 on: September 05, 2012, 04:55:12 PM »
yes, i can see that the numbers are identical but one link is a laptop and the other is a desktop

different hardware, sometimes on laptops the hardware is identified or uses different names or numbers than what it is, possibly is not the case but verify what really is by knowing the model of the desktop pc is important

what i wanted to express is that a ati radeon 9808 doesn't exist, a amd 9808 using a different driver than x1950 and earlier exist
"If you wish to make an apple pie from scratch, you must first invent the universe."

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