[SOLVED] Google-earth aborts on launch: signal 11

[mousegun]

Sometime in the last two or three updates Google-earth stopped launching. I'm not sure exactly which update, but it's been in the last two weeks.  Called from the console it snivels about catching a "signal 11" and "sorry for the inconvenience", then evaporates leaving a lock file ("~/.googleearth/instance-running-lock -> /proc/NNNN"). The machine is an old Compaq Presario V4125cl with an Intel 915GM graphics chip.  It's worked just fine until now.

I notice there are a lot of complaints in the last year or two about this "signal 11" thing, and it seems to boil down to a libGL issue.  Does anyone have any suggestions? I can post the entire crashfile gush, but it doesn't seem to relate to specific file or process information.

Any ideas....?

[djohnston]

One of the dependencies of google-earth is libGL.so.1. Open a terminal. Enter:

ls -l /usr/lib/libGL.*

Post the output.

Called from the console it snivels about catching a "signal 11" and "sorry for the inconvenience", then evaporates leaving a lock file ("~/.googleearth/instance-running-lock -> /proc/NNNN").

That's a colorful description with almost no information to go on. In the same terminal, enter:

google-earth

Post all the output shown in the terminal.

[mousegun]

OK. Thanks for the reply. I was fishing for something obvious (like the libGL issue). I can post what you asked for, but just found GE will run in another, fresh user account. Kind of implies it isn't a GE or libGL issue, but a user directory configuration issue. That's why I didn't go with the l-o-n-g post with the crashfile data.

Code: [Select]

ls -l /usr/lib/libGL.*
lrwxrwxrwx 1 root root     12 Dec 12  2011 /usr/lib/libGL.so.1 -> libGL.so.1.2*
-rwxr-xr-x 1 root root 416688 Nov 30  2011 /usr/lib/libGL.so.1.2*
Looks like this can be tagged semi-solved.

*UPDATE*

Just found out the ~/$USER/tmp directory was changed from  $USER to root. Very odd. Found it when Firefox stopped launching. Checking out the ~/.googleearth subdirs now. Stay tuned.

[CheeseQueen452]

I'm having the same issue. Here's an error report:

Major Version 6
Minor Version 2
Build Number 0001
Build Date Feb  3 2012
Build Time 15:28:07
OS Type 3
OS Major Version 2
OS Minor Version 6
OS Build Version 38
OS Patch Version 8
Crash Signal 11
Crash Time 1344715334
Up Time 2.26756

Stacktrace from glibc:
./libgoogleearth_free.so(+0xc1583)[0xb77c3583]
./libgoogleearth_free.so(+0xc1703)[0xb77c3703]
[0xffffe400]

[mousegun]

Code: [Select]

Major Version 6
Minor Version 2
Build Number 0001
Build Date Feb  3 2012
Build Time 15:28:07
OS Type 3
OS Major Version 2
OS Minor Version 6
OS Build Version 38
OS Patch Version 8
Crash Signal 11
Crash Time 1344662497
Up Time 2.74971

Stacktrace from glibc:
./libgoogleearth_free.so(+0xc1583)[0xb782e583]
./libgoogleearth_free.so(+0xc1703)[0xb782e703]
[0xffffe400]

Looks similar...

Problem here has something to do with directory/file permissions or users in the home/user/ directory getting changed somehow. Try running GE from another user account.

[CheeseQueen452]

I'm not so sure about that.... GE won't even launch in my root account, so how can it be permissions-related?

Problem here has something to do with directory/file permissions or users in the home/user/ directory getting changed somehow. Try running GE from another user account.

[JohnW_57]

Webmin installed ?

http://www.pclinuxos.com/forum/index.php/topic,107794.msg922067.html#msg922067

JohnW

[mousegun]

I'm not so sure about that.... GE won't even launch in my root account, so how can it be permissions-related?

You have a different problem.

[mousegun]

Webmin installed ?

http://www.pclinuxos.com/forum/index.php/topic,107794.msg922067.html#msg922067

JohnW

AH HAH! Just installed Webmin a couple of weeks ago to familiarize with it for use on a server. Just about the time the permission goofiness started. Nice call! Thank you! Now to find any other collateral damage and correct it. I didn't catch on to the permissions thing until yesterday. That's when I tried GE in another account that apparently hadn't been corrupted.

Everything is now all warm and fuzzy here.  Or seems so.  Thanks for the help.  I'll update if anything else relevant surfaces.

[CheeseQueen452]

No.

Webmin installed ?

http://www.pclinuxos.com/forum/index.php/topic,107794.msg922067.html#msg922067

JohnW

[CheeseQueen452]

What problem would that be?

You have a different problem.

[mousegun]

What problem would that be?

You have a different problem.

Can't say. Only know that (a) GE launches OK in a different user account (his doesn't), b) my ~/tmp directory permissions were were found to be root.root and (c) I recently installed webmin which appears to cause the permissions issue - all of which don't exist or aren't mentioned as being on his system. Other than that, I dunno.

[mousegun]

It turns out that this problem is not a Googleearth issue but buried in the user home directory files. I haven't found the specific problem file(s), but installing and running GE in a fresh user account directory results in perfect operation. Also, notification sounds have now failed, and Firefox has become unstable. So, as far as Googleearth is concerned, this issue is solved.

Thanks for all the good input.