By Khidr Suleman, 3 Aug 2012 ( itpro )Hotmail users vent fury over Outlook.com problems
Hotmail users have been left fuming at Microsoft after being automatically upgraded to an Outlook.com email address without asking.There have been over 55 pages worth of complaints in the Microsoft Answers forum and IT Pro readers have also been in touch to confirm they are having problems.
There are four major issues being reported:
1) Some users have been upgraded without their permission. The “Go Back to Hotmail” option does not seem to work for everyone.
Microsoft has confirmed once an email is switched to Outlook, it cannot be changed back.
“Unfortunately there is no way to rename to an existing account. This is something we're investigating for future improvements,
” Microsoft said in the forum.
2) Not everyone has been able to upgrade to Outlook.com – with some users being greeted with a blank screen and others with error messages.
3) Most worryingly, some users have been unable to see their old emails
from their Hotmail account after upgrading.
4) Problems are also being reported with the Hotmail Human Interactive Proof (HIP) validation process. Errors are appearing saying the characters don't match with the ones in the 'picture'. Microsoft has recognised this problem in the forum and is working to fix this issue.
This is just a small shower - wait 'til Windows 8 comes out