Firefox, Firefox....

[bicol_willem]

What are you doing?!

Firefox version 13.0 causes signout from Yahoo! Mail
ID: SLN7332
Refers to: Mail , Mail Classic
Does this article resolve your support incident #120623-005776?   Yes | No

Description

When using Firefox version 13.0 users may experience the following issues when accessing Yahoo! Mail:

    "Session Expired" message prompting to sign in again
    a "looping login" when signing in 

 

Resolution

We have received several reports from customers getting automatically signed out from Yahoo! Mail when using Firefox version 13.0.

Workaround: Please try to access Yahoo! Mail in a different web browser or use a previous version of Firefox to access your Yahoo! Mail account.

Status: We would like to reassure you that our engineering team is investigating this issue and we are doing our best to have a resolution in place as soon as possible. At this time, we are unable to offer an estimate as to when this issue will be resolved. To help us research this issue further please provide answers to the following questions:

    Did switching to a different browser resolve this issue?
    Are you using the Yahoo! Messenger within Yahoo! Mail feature?  If so, does logging out resolve this

http://help.yahoo.com/kb/index?page=content&id=SLN7332&actp=support&locale=en_US&y=PROD_MAIL_ML&i=G8ID7q4s89dujddp35GyhQ==

Annoying stuff! (Biting me). There goes my favorite browser for now...

[djohnston]

I would tend to blame Yahoo rather than Mozilla. How many other sites are having "problems" with the new Firefox version? You can read some of my experiences with Yahoo here.

[bicol_willem]

I would tend to blame Yahoo rather than Mozilla. How many other sites are having "problems" with the new Firefox version? You can read some of my experiences with Yahoo here.

Yeah, maybe the time has come for me to ditch Yahoo all together. It is bloated up too much to my taste lately anyway.

[Old-Polack]

I just signed into my Yahoo accounts, read my mail, sent a reply to one message, visited my My Yahoo page, (something I haven't done for years) emptied the spam and trash folders, and had no problems at all using FF 13. I have 4 Yahoo accounts, and all worked fine. 

[bicol_willem]

I just signed into my Yahoo accounts, read my mail, sent a reply to one message, visited my My Yahoo page, (something I haven't done for years) emptied the spam and trash folders, and had no problems at all using FF 13. I have 4 Yahoo accounts, and all worked fine. 

Lucky guy you are! 

It IS after all a known issue ...... (Not sure if it is related to auto login as I used to use on my PC)

I also wonder if connection speed plays a role here (Our's isn't really super at times and that has caused some problems here and there).
Think I will never know.... 

[bullet_trap]

Yes, I too experienced the same problem with mail on Yahoo.  I seldom check my Yahoo mail; but, this morning after reading the first piece of mail it asked to be resigned in.  I never thought much about it at the time.  I have not had the problem to occur on any other site.  Sound more like a Yahoo problem??

[bicol_willem]

Yes, I too experienced the same problem with mail on Yahoo.  I seldom check my Yahoo mail; but, this morning after reading the first piece of mail it asked to be resigned in.  I never thought much about it at the time.  I have not had the problem to occur on any other site.  Sound more like a Yahoo problem??

Well, it is FF not compatible with the latest Yahoo..... Yahoo didn't help out Mozilla to get there? Duno who to blame. But annoying it is!

[sammy2fish]

Well it has obviously been longer that I thought.... since the last time I logged into my Yahoo account.  I can't remember my username & password.

But to be frank... I only used it for sites that I was leary of.  Oh well.............

[ElCuervo]

I just signed into my Yahoo accounts, read my mail, sent a reply to one message, visited my My Yahoo page, (something I haven't done for years) emptied the spam and trash folders, and had no problems at all using FF 13. I have 4 Yahoo accounts, and all worked fine. 

+1 

I have decided that, for me anyway, having a favorite browser is like having a favorite rock... just recently switched back to Firefox when Chrome would not do what I wanted it to do... 

[kizito]

I just signed into my Yahoo accounts, read my mail, sent a reply to one message, visited my My Yahoo page, (something I haven't done for years) emptied the spam and trash folders, and had no problems at all using FF 13. I have 4 Yahoo accounts, and all worked fine. 

+1.
Been using FF 13 on Yahoo without trouble. So has a friend, on the other OS. Maybe it is caused by a particular addon?

[Tony]

I just signed into my Yahoo accounts, read my mail, sent a reply to one message, visited my My Yahoo page, (something I haven't done for years) emptied the spam and trash folders, and had no problems at all using FF 13. I have 4 Yahoo accounts, and all worked fine. 

I'm not sure if O-P can be taken as a true measure of performance with this issue; he's probably either built his own Browser, or surfs from the commandline. 

[bicol_willem]

The problem seems to have fade away. Someone suggesting here it was Yahoo to blame was probably right.
I got this from Yahoo today:

Hello Willem,

Thank you for contacting Yahoo! Mail.
 
If you are still automatically signed out from Yahoo! Mail when using Firefox version 13.0, I'd like to reassure you that our engineering team is still working to resolve this issue. We appreciate your patience while we correct this issue.
 
I apologize for any inconvenience that this known issue has caused you. If you have any other questions or can provide further information regarding this issue, please be sure to let us know by replying to this message.
We always appreciate feedback that helps us to identify ways to improve our products and services for our customers.

Thank you again for contacting Yahoo! Mail.

Regards,
 
Sam

Yahoo! Customer Care
_______________________________

I guess this solved for now as I and others don't seem to have the problem anymore.

[menotu]

A lot of the problems I've seen posted about Firefox 13 is on Windows systems where Flash was causing it to crash, but I think that may of  been resolved by Firefox 13.01