[SOLVED] Thunderbird Notification Sound Plays Fast

[CheeseQueen452]

For some reason, my Thunderbird notification sound occasionally plays fast. I thought it might be due to playing a streaming video in Firefox at the same time causing some sort of conflict, but this afternoon I booted up & only had TB open when this occured. Any idea what's causing this? I'm using TB 12.0.1, & the same .wav file as always.

[CheeseQueen452]

Can anyone help?

[CheeseQueen452]

Anyone?

[rubentje1991]

Only sometimes?

Is it possible to post the output from the terminal when you start the program from there?

[CheeseQueen452]

Yes, it only happens some of the time. Here's what konsole says:

X Error of failed request:  BadRequest (invalid request code or no such operation)
  Major opcode of failed request:  136 (GLX)
  Minor opcode of failed request:  19 (X_GLXQueryServerString)
  Serial number of failed request:  13
  Current serial number in output stream:  13

Only sometimes?

Is it possible to post the output from the terminal when you start the program from there?

[CheeseQueen452]

If anyone has a clue what's causing this, please let me know!

[CheeseQueen452]

I see that FF was just updated, so that means TB 13 is on the way.... Fingers crossed that the problem is fixed, but not holding my breath....

[CheeseQueen452]

I'm still having this issue. Any suggestions? Also still waiting for TB 13....

[CheeseQueen452]

STILL having this problem. If ANYONE can help, PLEASE clue me in as to what I can do! I truly appreciate any help I can get!

[rubentje1991]

Do you use other system sounds?
Same is happening with other wav-files?
And does it work correctly when using the "test" button (if I remember correctly that there is one)

I googled a little bit, but can't find a cause directly 
=> maybe there is something wrong with all system sounds, or there is sth else happening on your pc...

[CheeseQueen452]

Do you use other system sounds?

Yes, & they work fine at the moment.

Same is happening with other wav-files?

No.

And does it work correctly when using the "test" button (if I remember correctly that there is one)

Usually.

Well, I've decided to try a shorter .wav clip, so I'll see how that goes. I'm also wondering why I can't use a .wav file from my personal folder in my home directory? When I try, it doesn't play when I press the preview button. This started when TB was upgraded to 13.0.

[rubentje1991]

Hmmm, that's not very user friendly.... I also read that soon Mozilla is handing over TB development to the community, so we'll have to see if that's going to improve or decline things... 

Because I can't find a solution too directly, I hope you can get along with another wav file in the near future...
=> Is it possible for TB to use other files than WAV? => maybe converting you sound file works?

Other possibility: add a new user account to the system, and do a test there (although I know it's not very easy to "test" a mail client) with that specific WAV file....
=> but I think that won't make any difference...

And too: if you upload the WAV-file somewhere (minus.com, dropbox, ....), we can test it on our system too if needed....


More, I can't think of - maybe someone else with some wonderful idea?

[CheeseQueen452]

Hmmm, that's not very user friendly.... I also read that soon Mozilla is handing over TB development to the community, so we'll have to see if that's going to improve or decline things...  

Well, now that's interesting.... I wonder why?

Is it possible for TB to use other files than WAV? => maybe converting you sound file works?

Nope, it only uses .wav. Maybe that'll change once the community takes over....

Other possibility: add a new user account to the system, and do a test there (although I know it's not very easy to "test" a mail client) with that specific WAV file....
=> but I think that won't make any difference...

I don't think it will, either.

[rubentje1991]

Hmmm, that's not very user friendly.... I also read that soon Mozilla is handing over TB development to the community, so we'll have to see if that's going to improve or decline things...  

Well, now that's interesting.... I wonder why?

More focus on Firefox (on more platforms)... and no interesting features they can implement anymore (I'd say, just do some things again, but good this time  )
- that's all I know 

[Just17]

I wonder if the WAV files that won't play have a slightly different format or such?

Have you had a look at a couple of WAV files with MediaInfo to compare them?

Might be interesting if there are differences .....