Epson printer problem SOLVED!

[dougmack]

Have Epson all-in-one WP-4530.  Printer was working fine until last nite, then wouldn't print from Linux.  Also wouldn't print from Win7.  Printer is connected by Ethernet to both machines; also
on this Ethernet is a LaserJet.  LaserJet continued to print OK from both machines.  Rebooted Linux from cold start, also Epson likewise. Had to go thru troubleshoot routine on Windows, and Epson now prints from there, but still not from Linux. Hookup thru Ethernet (for both machines) is thru a router and a switch.  Tried the troubleshoot routine here in LInux, and it output an extremely
long file, too long to copy to here, I would think. Suggestions?

Thanx--doug

[AS]

Have Epson all-in-one WP-4530.  Printer was working fine until last nite, then wouldn't print from Linux.  Also wouldn't print from Win7.  Printer is connected by Ethernet to both machines; also
on this Ethernet is a LaserJet.  LaserJet continued to print OK from both machines.  Rebooted Linux from cold start, also Epson likewise. Had to go thru troubleshoot routine on Windows, and Epson now prints from there, but still not from Linux. Hookup thru Ethernet (for both machines) is thru a router and a switch.  Tried the troubleshoot routine here in LInux, and it output an extremely
long file, too long to copy to here, I would think. Suggestions?

Thanx--doug

open a terminal and try this:

Code: [Select]

su
lpstat -v
cupsenable  <queue-name>

lpstat -v will return something like this, so that you will see the exact <queue-name>

# lpstat -v
device for Stylus-Photo-1400: usb://EPSON/Stylus%20Photo%201400

BTW, there should be an equivalent button in PClinuxOS Control Center ... 

AS

[dougmack]

OK, here are thelpstat -v  results, and what I tried and ITS result:

[root@Linux1 ~]# lpstat -v
device for EPSON: dnssd://EPSON%20WP-4530%20Series._ipp._tcp.local/
device for LaserJet: dnssd://PS-7308D0-U1._printer._tcp.local/
[root@Linux1 ~]# cupsenable dnssd://EPSON%20WP-4530%20Series._ipp._tcp.local/
cupsenable: Operation failed: client-error-not-found

In the Control Center, when I snap on Epson, under Printer State, it says "Processing - Processing Page 1...    Which it plainly isn't,  because the display window is not lit.

I'm not sure that the entry after cupsenable is what you had in mind.  Tried some variations on it: omitted dnssd: or omitted dnssd:// but got same error.
FWIW, when the Windows machine wasn't seeing the printer either, its first "thought" was that the printer was not connected. However that now works.

I don't know why the printer quit.  what I was doing, I printed (from KSnapshot) a picture of the screen in portrait mode, and thought it looked unreadable, told it print again,
this time in landscape, but it did nothing, and has continued that way, regardless of picture orientation. The printer is perfectly capable of printing in landscape mode, and
I just made a similar print from Windows to prove it to myself.

Thanx for the input.  Don't know what next. . . doug

[AS]

OK, here are thelpstat -v  results, and what I tried and ITS result:

[root@Linux1 ~]# lpstat -v
device for EPSON: dnssd://EPSON%20WP-4530%20Series._ipp._tcp.local/
device for LaserJet: dnssd://PS-7308D0-U1._printer._tcp.local/
[root@Linux1 ~]# cupsenable dnssd://EPSON%20WP-4530%20Series._ipp._tcp.local/
cupsenable: Operation failed: client-error-not-found

In the Control Center, when I snap on Epson, under Printer State, it says "Processing - Processing Page 1...    Which it plainly isn't,  because the display window is not lit.

I'm not sure that the entry after cupsenable is what you had in mind.  Tried some variations on it: omitted dnssd: or omitted dnssd:// but got same error.
FWIW, when the Windows machine wasn't seeing the printer either, its first "thought" was that the printer was not connected. However that now works.

I don't know why the printer quit.  what I was doing, I printed (from KSnapshot) a picture of the screen in portrait mode, and thought it looked unreadable, told it print again,
this time in landscape, but it did nothing, and has continued that way, regardless of picture orientation. The printer is perfectly capable of printing in landscape mode, and
I just made a similar print from Windows to prove it to myself.

Thanx for the input.  Don't know what next. . . doug

the queue name is EPSON,

try:

Code: [Select]

su
cupsenable  EPSON

[dougmack]

No joy!  Still no print. Interestingly enough, XSane reaches the machine and scans, so the electronics is working OK, for sure.

--doug

[AS]

what return this ?

Code: [Select]

lpstat  -t

[dougmack]

Here's the requested output.  (Note that the laserJet has been hung since last nite on a PDF. I have to clear it.  OT, but my take (and not mine alone) is that Linux doesn't like pdfs.

[doug@Linux1 ~]$ lpstat -t
scheduler is running
system default destination: LaserJet
device for EPSON: dnssd://EPSON%20WP-4530%20Series._ipp._tcp.local/
device for LaserJet: dnssd://PS-7308D0-U1._printer._tcp.local/
EPSON accepting requests since Thu 24 May 2012 02:18:54 PM EDT
LaserJet accepting requests since Wed 23 May 2012 09:31:53 PM EDT
printer EPSON now printing EPSON-367.  enabled since Thu 24 May 2012 02:18:54 PM EDT
        Processing page 1...
printer LaserJet now printing LaserJet-379.  enabled since Wed 23 May 2012 09:31:53 PM EDT
        Spooling LPR job, 54% complete...
EPSON-367               doug            222208   Wed 23 May 2012 01:33:30 AM EDT
EPSON-368               doug             78848   Wed 23 May 2012 12:26:17 PM EDT
EPSON-369               doug             78848   Wed 23 May 2012 12:27:33 PM EDT
EPSON-370               doug             10240   Wed 23 May 2012 12:40:19 PM EDT
EPSON-371               doug             10240   Wed 23 May 2012 12:50:58 PM EDT
EPSON-372               doug             10240   Wed 23 May 2012 02:25:58 PM EDT
EPSON-373               root              1024   Wed 23 May 2012 02:26:40 PM EDT
EPSON-375               doug             69632   Wed 23 May 2012 06:04:00 PM EDT
EPSON-376               doug             69632   Wed 23 May 2012 06:22:58 PM EDT
EPSON-377               root              1024   Wed 23 May 2012 06:30:20 PM EDT
LaserJet-379            doug           7221248   Wed 23 May 2012 09:31:53 PM EDT
EPSON-380               doug             15360   Thu 24 May 2012 12:01:26 AM EDT
EPSON-381               doug             10240   Thu 24 May 2012 02:19:44 PM EDT
[doug@Linux1 ~]$

[dougmack]

Replying to myself:  SOLVED!  I sent cancel -a in order mainly to clear the Laserjet, but figuring it might help the Epson.  Sure enough!  Something must have been hanging in the queue
that I couldn't see.  Now I learned something!  (I had looked in Google to find out how to look at the queue, and it told me lpq, and the man for lpq led me to the cancel command.

Thank you for your assistance.  It got me thinking along different paths, and led me to the solution.  It's great to have the help you find on this forum!

--doug

[AS]

Glad you solved! 

AS