Author Topic: SOLVED Printer problems  (Read 542 times)

Offline smileeb

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SOLVED Printer problems
« on: May 19, 2012, 08:59:01 AM »
My HP g-85 all-in-one bit the dust and have this officejet 6500 all-in-one now.

It prints txt great, jpg no. I installed and reinstalled everything to do with printing and get
this error.

 Accept/Reject printer queue operation fails. Could not connect to CUPS Server
Is user added to "sys" group(s)

I ran these   ( [root@localhost ~]# /etc/init.d/cups start
                       Starting CUPS printing system:
                       Re-enabling disabled print queues:

                     [root@localhost ~]# /etc/init.d/cups status
                       cupsd (pid  2980) is running...    )

How do I solve the problem not connected to cups and user to sys group?

I haven't been able to find how to connect to cups server or add to sys group.

« Last Edit: May 20, 2012, 08:49:57 AM by smileeb »


Offline djohnston

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Re: Printer problems
« Reply #1 on: May 19, 2012, 04:50:10 PM »
You can add your user to the sys group in PCC > System > Manage users. However, I haven't had to for printer or CUPS use. Is your user a member of lp, lpadmin and usb groups? Do you have the hplip, hplip-common, hplip-hpijs, printer-tools and printer-utils packages installed?
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Offline smileeb

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Re: Printer problems
« Reply #2 on: May 19, 2012, 08:32:01 PM »
You can add your user to the sys group in PCC > System > Manage users. However, I haven't had to for printer or CUPS use. Is your user a member of lp, lpadmin and usb groups? Do you have the hplip, hplip-common, hplip-hpijs, printer-tools and printer-utils packages installed?

I am confused on some of this, I'm sure I have been added but I may be looking in the wrong place. Remember I'm older then op, my eyes are worse, and my wife states I'm slow, real slow.
I'm real sorry about that, but the doctors don't give me a time for how long I will be able to use a computer. They want to do so many operations on my eyes and do not guarantee that my sight
will improve or I will be able to see after their work. When I look at the eye chart for them no
matter what they do it is nothing but a blur. I have to use all sorts of magnification and glasses
to run, type and use a computer now. ( don't get old, and hopefully live a hard young life ). 


Offline djohnston

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Re: Printer problems
« Reply #3 on: May 19, 2012, 08:45:45 PM »
You can add your user to the sys group in PCC > System > Manage users. However, I haven't had to for printer or CUPS use. Is your user a member of lp, lpadmin and usb groups? Do you have the hplip, hplip-common, hplip-hpijs, printer-tools and printer-utils packages installed?

I am confused on some of this, I'm sure I have been added but I may be looking in the wrong place.

Part One - Add your user to groups

Open PCLinuxOS Control Center. Click System in left pane and Manage users in right pane.




Highlight your user and click the Edit button at the top of the window.




Click the groups tab in the popup Edit Groups / Users window. Scroll down the list and add yourself to the groups you want to belong to. lp, lpadmin and usb should do it.




If this doesn't get you going, post again.
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Offline smileeb

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SOLVED Printer problems
« Reply #4 on: May 20, 2012, 08:54:11 AM »
Thank you djohnston, I had to check mark lpadmin and usb which solved the problem.