Thanks Just18. I previously ran lsmod in a terminal and didn't find any crystalhd modules.
I then typed modinfo and got this
description: Broadcom Crystal HD Decoder (BCM70012) Driver
author: Prasad Bolisetty <firstname.lastname@example.org
author: Naren Sankar <email@example.com
vermagic: 220.127.116.11-pclos3.bfs SMP preempt mod_unload modversions 686
My guess is that the module bcm70012 was not loaded at boot time.
The card installed is a bcm70015 which is the updated version of the bcm70012.
Will try to load the module and see what happens.