upgrade HPLIP Please

[metro]

Hi Guys

been having trouble with my HP Photosmart C5280 All-in-One
would be nice if we could have hplip-3.12.2 in the repo

http://hplipopensource.com/hplip-web/install/manual/index.html

thanks in advance

Laurie

[djohnston]

PCLinuxOS specific instructions for HPLIP.

[metro]

thanks Darrel

I wondered about doing this and then remembered the golden rule
"Only add programs via Synaptic & the Repo"

so if you figure this is OK I will give it a go tomorrow

thanks

[djohnston]

thanks Darrel

I wondered about doing this and then remembered the golden rule
"Only add programs via Synaptic & the Repo"

so if you figure this is OK I will give it a go tomorrow

thanks

metro,

I should have been more explicit. The link I posted was for the benefit of the packager. It's one more step closer to the target URI for the source. Actually, I see a problem in step #2. We don't use sudo.

1. You are correct. Unless you know what you are doing and can fix your borked installation, "Only add programs via Synaptic & the Repo".
2. You've given no details about your situation. You simply state you're having trouble.
3. I'm going to ask that this thread be moved to the Software section, as we've both already violated the package request rules.
4. You should supply specific info. What problem(s) are you encountering? What have you done to set up your HP All-In-One?

[metro]

thanks Darrel
sorry for delay getting back away on business
OK problem has been occurring for about a month (after an update).The printer hangs part way through a print job.
sometimes closing the program that sent the job sees the job finish, however the page is never complete, sometimes only a 2 inch band is printed
and sometimes only the last 1 inch is missing.

Deleting the printer and re-installing can sometimes fix the problem for the first page out but the problem starts again

I also now get a recurring pop-up message all day every day and if the computer is left
unattended these messages stack up.

System Config Printer No...
Missing printer driver
it is not possible to install 'HP
Photosmart C5200series' without the
right driver

any help appreciated

Laurie

[wedgetail]

metro

What desktop environment, KDE, KDE-mini ...??

Need some installation facts. Indications of wrong installation but unfortunately there is another thread with similar problems, so I am unfamiliar with the problem presently.

Please post the result of konsole output:

lpstat -t

This will give interesting facts. I would recommend letting the hplip site details rest for the moment 

[djohnston]

I also now get a recurring pop-up message all day every day and if the computer is left
unattended these messages stack up.

System Config Printer No...
Missing printer driver
it is not possible to install 'HP
Photosmart C5200series' without the
right driver

Laurie,

Just posting now to give a little info. My mom has an HP Photosmart she recently bought. I had the same problem with popup messages. I'll have to post back again later today, after I've checked on her printer model.

What I can tell you, so far, is the message is coming from the network setting on the printer's touch panel. I believe your printer can work wirelessly or via a USB cable, just like hers. I connected hers with the cable, but had to turn off network setup on the printer's touchpad panel. See if that won't get rid of the popup messages. Then we'll look at the rest. Hers has its quirks, but it's mostly due to the way she uses it.

[BJF]

LXDE Fully Updated on 2 different model HP laptops here will produce the same error connecting to a HP 2180 USB printer networked from a desktop. I'd just do the localhost:631 thing on the server machine and Modify the printer to the same driver it was using, that is change nothing, and Finish, and the problem disappeared until next time.
Curiously, there has been no repeat of the error since the desktop was reinstalled with Hootie's .iso which I believe is a Minime derivative now barely recogniseable.
This is offered as an observation. It is not really helpful at all! 

[metro]

thanks guys

lpstat -t shows

Code: [Select]

[laurie@localhost ~]$ lpstat -t
scheduler is running
system default destination: HP
device for Cups-PDF: cups-pdf:/
device for HP: hp:/usb/Photosmart_C5200_series?serial=MY78KCF09W04XQ
device for LEXMARKE120n: dnssd://Lexmark%20E120n._ipp._tcp.local/
Cups-PDF accepting requests since Sun 04 Mar 2012 20:19:33 WST
HP accepting requests since Sun 04 Mar 2012 09:10:14 WST
LEXMARKE120n accepting requests since Tue 06 Mar 2012 16:55:43 WST
printer Cups-PDF is idle.  enabled since Sun 04 Mar 2012 20:19:33 WST
printer HP is idle.  enabled since Sun 04 Mar 2012 09:10:14 WST
printer LEXMARKE120n is idle.  enabled since Tue 06 Mar 2012 16:55:43 WST
        Printer busy; will retry in 10 seconds...
[laurie@localhost ~]$

@darrel there's no wifi with mine only USB
@wedgetail running KDE (up to date)
thanks for the quick response

Laurie

[wedgetail]

metro

I have trimmed below so only the HP printer is shown and it looks ok as far as I can see.  It is a USB connection, not my strong side (yet) as I am more network orientated, but how difficult can it be    I can connect up via USB as well if it comes to that and check on my system.

[laurie@localhost ~]$ lpstat -t
scheduler is running   < ------------------------------- CUPS is running
system default destination: HP   < ------------------- a default printer is set, fine
device for HP: hp:/usb/Photosmart_C5200_series?serial=MY78KCF09W04XQ  < ---- looks ok, but I am not strong on USB connections yet
HP accepting requests since Sun 04 Mar 2012 09:10:14 WST
printer HP is idle.  enabled since Sun 04 Mar 2012 09:10:14 WST
........
......

[laurie@localhost ~]$

The quoted  information below, bothers me.

System Config Printer No...
Missing printer driver  .............

Let us see if further feedback on this solves your problem. In the mean time I am interested in what following shows, with the printer connected, in konsole:

lpinfo -v

[metro]

thanks wedgetail

lpinfo -v

[laurie@localhost ~]$ lpinfo -v
direct scsi
direct pdf
network dnssd://Lexmark%20E120n._printer._tcp.local/
network dnssd://Lexmark%20E120n._ipp._tcp.local/
network dnssd://Lexmark%20E120n._pdl-datastream._tcp.local/
network lpd
file cups-pdf:/
network beh
network ipp
network http
network nx
network smb
network socket
direct hp:/usb/Photosmart_C5200_series?serial=MY78KCF09W04XQ
direct hpfax
network socket://192.168.0.155
[laurie@localhost ~]$

[wedgetail]

metro
Again this looks fine, using a hp direct connection.  Just for my education, when you installed was the printer Auto Detected when plugging in the USB cable, or how did you install.

direct hp:/usb/Photosmart_C5200_series?serial=MY78KCF09W04XQ

I have installed your printer driver C5200-hpijs via Jet Direct on my network, this allows me to look at what I can expect from your printer setup.  

Please post following details, I have used your printer name HP so you can copy/paste these two lines to konsole, by the way careful they are not the same.:

lpoptions -p HP

lpoptions -p HP -l

[metro]

wedgetail

the first install was over 2 years ago and from memory it was detected automatically
the subsequent deleting of the printer and complete removal of the drivers and then re-install
the correct driver appears in the selection list when adding a new printer

HP Photosmart C5200 series

I then shorten the name to "HP"
lpoptions -p HP

[laurie@localhost ~]$ lpoptions -p HP
auth-info-required=none copies=1 device-uri=hp:/usb/Photosmart_C5200_series?serial=MY78KCF09W04XQ finishings=3 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=0 number-up=1 printer-commands=none printer-info='HP ' printer-is-accepting-jobs=true printer-is-shared=true printer-location=localhost.office printer-make-and-model='HP Photosmart c5200 Series, hpcups 3.11.10' printer-state=3 printer-state-change-time=1331085095 printer-state-reasons=none printer-type=167948 printer-uri-supported=ipp://localhost:631/printers/HP
[laurie@localhost ~]$

lpoptions -p HP -l

PageSize/Media Size: Card3x5 Card3x5.FB Hagaki Hagaki.FB Hagaki.Duplex Photo4x6 Photo4x6.FB A6 A6.FB A6.Duplex Photo5x7 Photo5x7.FB Card5x8 Card5x8.Duplex Oufuku Oufuku.FB Oufuku.Duplex A5 A5.FB A5.Duplex B5 B5.Duplex JB5 JB5.FB JB5.Duplex Executive Executive.Duplex 16k 8x10 Letter Letter.FB Letter.Duplex *A4 A4.FB A4.Duplex ExecutiveJIS FLSA Legal Legal.Duplex CDDVD80 CDDVD120 EnvA2 EnvC6 EnvChou4 EnvMonarch EnvDL Env10 EnvChou3 EnvC5 EnvB5 Custom.WIDTHxHEIGHT
Duplex/Double-Sided Printing: DuplexNoTumble DuplexTumble *None
InputSlot/Media Source: *Auto PhotoTray Upper Lower Envelope LargeCapacity Manual MPTray CDDVDTray
ColorModel/Output Mode: CMYGray KGray *RGB
MediaType/Media Type: *Automatic Plain Glossy TransparencyFilm CDDVDMedia
OutputMode/Print Quality: *Normal Draft Best Photo FastDraft
OptionDuplex/Duplexer Installed: *False True
[laurie@localhost ~]$

thanks for taking the time
Laurie

[wedgetail]

metro
The result you posted looked fine to me. Compared well with what I have here. Starting to look like I need to get hold of the user manual soon. I did discover a small oddity, won't confuse the thread with that right now but can you expand following.

I then shorten the name to "HP" ......

Exactly how do you do that. ?

Are you familiar with using CUPS for printer management? (This is the only method that has not let me down so I use that almost exclusively.)  I would like you to set up another printer queue using for your printer, but I do not want you to delete what you have already. There is no need for that and I do not want you to use PCC or the HP utilities. ?

Independent of your answer to above I am going to ask you to print two very simple tests, copy/past the lines to konsole.

Code: [Select]

echo "This is a test" | lp -d
and

Code: [Select]

echo "This is a test" | lp -d HP
This should just print This is a test and eject the page, in both cases on the HP printer

[metro]

Sorry wedgetail
the only experience with CUPS is with the PDF driver, happy to do some reading though

I then shorten the name to "HP" ......Exactly how do you do that. ?

1/ Through PCC click + to add a printer
2/ Select from list of (I assume) found printers ie HP Photosmart C5200 series
then click "Forward" system goes off looking for drivers
3/on my system I get asked if I want to install additional support for Duplexer ( I dont install it)
then click forward
4/ Next screen there are 3 text boxes where you describe the printer ,short name, human name, human readable location (localhost.office)

so........

I tried the 2 lines in konsole

Code: [Select]

[laurie@localhost ~]$ echo "This is a test" | lp -d
lp: Error - expected destination after '-d' option!
[laurie@localhost ~]$ echo "This is a test" | lp -d Cups-PDF
request id is Cups-PDF-524 (0 file(s))
[laurie@localhost ~]$ echo "This is a test" | lp -d HP
request id is HP-525 (0 file(s))
[laurie@localhost ~]$
interesting nothing happened when I sent it to Cups-PDF, I expected a pdf
HP printed as expected with a page feed
Laurie
I