Recoll question--Resolved, I think.

[dougmack]

Some time ago I installed Recoll, hoping that it would help me find things.  Now it performs very strangely. I type in a subject (looking for
an email regarding that subject) and it quotes the subject of that email, but then when I snap on the Preview or the @ sign at the left,
I get something totally unrelated.  I really need that email, and I can't find it any other way that I've tried, so what am I doing wrong?

Thanx--doug

[djohnston]

Works fine here. I see no @ sign, just Preview or Open. Have you tried ticking message to limit the search to emails?

The online user manual can be found here.

[medoc]

Some time ago I installed Recoll, hoping that it would help me find things.  Now it performs very strangely. I type in a subject (looking for
an email regarding that subject) and it quotes the subject of that email, but then when I snap on the Preview or the @ sign at the left,
I get something totally unrelated.  I really need that email, and I can't find it any other way that I've tried, so what am I doing wrong?

Thanx--doug

Hi,

The most probable cause for your issue is that the mail folder probably changed (typically: was compacted) since it was indexed.

As Recoll identifies the messages by their "physical" message number (the order inside the folder), the index can point to a completely unrelated message which you then preview. The next version will check for this and refuse to start a preview if the index is stale.

Updating the index should clear the condition, please complain further if it does not !

Cheers,
jf

[dougmack]

VERY interesting!  I guess that's what happened.  I will re-update it.  I did find the mail I was looking for by manually
scanning the incoming and trash on three computers!  I guess the lesson to be learned is not to ever allow T/B to compact the mail!  Fine time to find out!

Thanx--doug