DVD Burners Not Detected

[n8oay]

This is the first time I have tried to burn a DVD since I installed PCLOS 2011-9. K3B is telling me that it does not see any optical drives. Both drives worked OK with the previous PCLOS installation. I think the problem is the way the drives are being detected. Copies of my FSTAB and PCLOS Control Center info and the K3B error message follows:

FSTAB

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# Entry for /dev/hda6 :
UUID=744ee5de-1fec-4444-81f2-ff25d4c751c3 / ext4 defaults 1 1
none /dev/pts devpts defaults 0 0
# Entry for /dev/hda8 :
UUID=b5aef7a5-2996-4d38-9b1a-b402126c5f01 /home ext4 defaults 1 2
# Entry for /dev/sda1 :
UUID=2762e0a3-bd02-4fb6-8a91-549ac06e44e6 /home/n8oay/disks/sda1 reiserfs defaults 1 2
# Entry for /dev/sda5 :
UUID=1a6f1f0f-779e-49cc-9ef7-6329a4d64162 /home/n8oay/disks/sda5 reiserfs defaults 1 2
# Entry for /dev/sda6 :
UUID=df1e311a-5352-4bd6-9821-2c6c7320ce50 /home/n8oay/disks/sda6 reiserfs defaults 1 2
none /proc proc defaults 0 0
# Entry for /dev/hda1 :
UUID=fad27fa5-b98b-4b09-b931-90d0a08511ac swap swap defaults 0 0
# Entry for /dev/hda7 :
UUID=44b8c165-4738-43cd-9bad-743910ac0dc5 swap swap defaults 0 0
# Entry for /dev/sda9 :
UUID=670d7a1c-8b6e-47f7-88d7-684ff9e56ec9 swap swap defaults 0 0
PCLOS Control Center Info for IDE Master DVDRW drive

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Mount point: /media/cdrom
Device: hdc
Name: LITE-ON DVDRW LH-20A1P
Type: auto
Options: umask=0,users,iocharset=utf8,noauto,ro,exec
PCLOS Control Center Info for IDE Slave DVDRW drive

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Mount point: /media/cdrom
Device: hdd
Name: PHILIPS SPD2413P
Type: auto
Options: umask=0,users,iocharset=utf8,noauto,ro,exec
K3B Error Message

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No optical drive found.
K3b did not find any optical device in your system.
Solution: Make sure HAL daemon is running, it is used by K3b for finding devices.Synaptic shows that HAL 05.14-4pclos201 is installed.

Obviously, at least one of these optical drives is working correctly because I installed PCLOS 2011-9 from a Live CD. I have no clue what to do to get them to work correctly.

I appreciate your help!
Thank you
Dave

[AS]

K3B Error Message

No optical drive found.
K3b did not find any optical device in your system.
Solution: Make sure HAL daemon is running, it is used by K3b for finding devices.

Synaptic shows that HAL 05.14-4pclos201 is installed.

PCLinuxOS Control Center-> System -> Manage System services,   verify haldaemon is enabled and running 

AS

[n8oay]

Haldaemon is running and is set to start on boot.

[AS]

Just noticed about your optical drives are IDE. The following thread, although incomplete may be of some help:
http://www.pclinuxos.com/forum/index.php/topic,73917.msg606768.html#msg606768

please, post the output of the command:
lspci | grep ide

[n8oay]

please, post the output of the command:
lspci | grep ide

The command lspci | grep ide does not do anything. With no results, I am not sure what to do with the link that you provided.

[Old-Polack]

please, post the output of the command:
lspci | grep ide

The command lspci | grep ide does not do anything. With no results, I am not sure what to do with the link that you provided.

The proper command is

lspci |grep -i ide

or

lspci |grep IDE

[AS]

please, post the output of the command:
lspci | grep ide

The command lspci | grep ide does not do anything. With no results, I am not sure what to do with the link that you provided.

my bad sorry, should have been:

lspci | grep IDE
or
lspci | grep -i ide

and please post also the result of:
uname -r

If, as I believe (based on docs found on googles), your drives are IDE (as opposed to SATA), very probably you need to load some specific kernel module to support your IDE controller.

EDIT: old-polack is always faster!

[Old-Polack]

please, post the output of the command:
lspci | grep ide

The command lspci | grep ide does not do anything. With no results, I am not sure what to do with the link that you provided.

my bad sorry, should have been:

lspci | grep IDE
or
lspci | grep -i ide

and please post also the result of:
uname -r

If, as I believe (based on docs found on googles), your drives are IDE (as opposed to SATA), very probably you need to load some specific kernel module to support your IDE controller.

EDIT: old-polack is always faster!

I just happened to be here. I reread the thread you linked to, and found a typo on a later reply of mine so corrected it while there. That might avoid any confusion if anyone else follows it to the end.

If you hadn't linked to that thread, I might never have spotted it until someone got themselves into trouble because of it, so thanks.  

[JALU]

n8oay,
I had a similar issue with a recent PC build...  So I changed motherboard SATA connections to SATA 1&2 for HDDs,  and SATA 3&4 for optical drives.
My burner problem was solved - all drives detected in PCLOS 2011.!
Cages

[n8oay]

Both of these burners are IDE, and worked OK with the previous installation of PCLOS 2010. No hardware in the computer has been changed.

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[n8oay@localhost ~]$ lspci |grep -i ide
00:0d.0 IDE interface: nVidia Corporation MCP51 IDE (rev a1)
00:0e.0 IDE interface: nVidia Corporation MCP51 Serial ATA Controller (rev a1)
00:0f.0 IDE interface: nVidia Corporation MCP51 Serial ATA Controller (rev a1)

[n8oay@localhost ~]$ uname -r
2.6.38.8-pclos3.bfs
[n8oay@localhost ~]$


[AS]

Both of these burners are IDE, and worked OK with the previous installation of PCLOS 2010. No hardware in the computer has been changed.

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[n8oay@localhost ~]$ lspci |grep -i ide
00:0d.0 IDE interface: nVidia Corporation MCP51 IDE (rev a1)
00:0e.0 IDE interface: nVidia Corporation MCP51 Serial ATA Controller (rev a1)
00:0f.0 IDE interface: nVidia Corporation MCP51 Serial ATA Controller (rev a1)

[n8oay@localhost ~]$ uname -r
2.6.38.8-pclos3.bfs
[n8oay@localhost ~]$


Check if the module pata_amd is currently loaded:
lsmod | grep pata_amd

if not, try (from a root terminal):
modprobe pata_amd

then test your drives (k3b, manual mounting of an ISO image ...)

if it will work, to make the changes permanent, append the module name pata_amd to the content of the file /etc/modprobe.preload, copy & paste the following command (from a root terminal):
echo pata_amd   >>   /etc/modprobe.preload

[n8oay]

I have performed the above steps. K3B still does not recognize blank DVDs. However, when I insert a blank DVD, the Notifications on the right side of the Task Bar pops up showing that a blank DVD is available to record with K3B. Both drives recognize data DVDs and I can access files on them through Dolphin. Neither drive recognizes a movie DVD. And I have one other problem. When I open either drive to place something in it. the drive's tray closes by itself, giving me just enough time to place a disc in the drive. If I open either drive while the computer is booting before it displays the splash screen, the trays stay open.

This is the current result of lsmod | grep pata_amd

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[n8oay@localhost ~]$ lsmod | grep pata_amd
pata_amd                8204  0
libata                154591  4 sata_nv,ata_generic,pata_acpi,pata_amd
[n8oay@localhost ~]$

Thanks again for your help!
Dave

[AS]

I have performed the above steps. K3B still does not recognize blank DVDs.

both drives ?   Try a different media/brand DVD.

However, when I insert a blank DVD, the Notifications on the right side of the Task Bar pops up showing that a blank DVD is available to record with K3B. Both drives recognize data DVDs and I can access files on them through Dolphin.

Which version of k3b is installed on your system ? Should be k3b-2.0.2-2pclos2011

Neither drive recognizes a movie DVD.

Doesn't recognize ... or doesn't play ?

And I have one other problem. When I open either drive to place something in it. the drive's tray closes by itself, giving me just enough time to place a disc in the drive. If I open either drive while the computer is booting before it displays the splash screen, the trays stay open.

I remember to have read few days ago about some flag specific for this issue ... only don't remember which flag and where to apply it ... nor where I read it ... possibly a kernel-module option ... stay tuned ...

This is the current result of lsmod | grep pata_amd

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[n8oay@localhost ~]$ lsmod | grep pata_amd
pata_amd                8204  0
libata                154591  4 sata_nv,ata_generic,pata_acpi,pata_amd
[n8oay@localhost ~]$

Thanks again for your help!
Dave

[djohnston]

Just a suggestion. Try running K3B setup again. It doesn't make sense that the system sees the drives, but K3B doesn't. Just open a terminal and enter k3bsetup. You don't need root privileges.

[AS]

And I have one other problem. When I open either drive to place something in it. the drive's tray closes by itself, giving me just enough time to place a disc in the drive. If I open either drive while the computer is booting before it displays the splash screen, the trays stay open.

I remember to have read few days ago about some flag specific for this issue ... only don't remember which flag and where to apply it ... nor where I read it ... possibly a kernel-module option ... stay tuned ...

There is a possible solutions, it may or may not work, but it's enough easy to try/test:

edit the file /etc/systcl.conf and find the fragment below:

# If you set this variable to 1 then cd tray will close automatically when the
# cd drive is being accessed.
# Setting this to 1 is not advised when supermount is enabled
# (as it has been known to cause problems)
dev.cdrom.autoclose=1

edit the file (from a root account terminal) and change it to dev.cdrom.autoclose=0, reboot and report back the result.
if it doesn't work, reverse back the change.

AS