Author Topic: HP Pavilion dv9560ea microphone problem  (Read 1580 times)

Offline sloniupl

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HP Pavilion dv9560ea microphone problem
« on: November 29, 2011, 01:44:17 PM »
Hello, i have a problem with stereo microphone on my laptop HP Pavilion dv9560ea. System spec can be found here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01114050#A1

after installing PCLinuxOS i managed to make it working by adding:
Code: [Select]
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
options snd-hda-intel model=acer power_save=0
into /etc/modprobe.conf

But last weekend i noticed that mic stopped working again.

Sound chip in this laptop is Realtek ALC268.

Any ideas ???
Bare metal
DELL Inspiron 7720
Intel Core i7-3630QM
16GB RAM
NVIDIA GeForce GT 650M
KDE 64bit

Offline rubentje1991

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Re: HP Pavilion dv9560ea microphone problem
« Reply #1 on: November 30, 2011, 06:06:24 AM »
Changes are still present in /etc/modprobe.conf?
Do you use KDE / Gnome / e17 / LXDE / (or one of the others - I'm not going to name them all  ;D)

Offline sloniupl

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Re: HP Pavilion dv9560ea microphone problem
« Reply #2 on: November 30, 2011, 10:49:35 AM »
Hello, yes, settings in modprobe are still the same, i'm using KDE (PCLinuxOS 2011.9 minime KDE).
Bare metal
DELL Inspiron 7720
Intel Core i7-3630QM
16GB RAM
NVIDIA GeForce GT 650M
KDE 64bit

AndrzejL

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Re: HP Pavilion dv9560ea microphone problem
« Reply #3 on: December 02, 2011, 07:21:48 PM »
Hi Sloniupl.

Don't really know how to help You but I am sure that one of our gurus will be able to do so.

Hold on tight Dude.

Andy

Offline rubentje1991

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Re: HP Pavilion dv9560ea microphone problem
« Reply #4 on: December 03, 2011, 03:53:38 AM »
Just one extra question: (and then I'm silent  :P - letting the experts talk  ;D):
is pulseaudio installed on your system (you can check this in Synaptic)

Offline sloniupl

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Re: HP Pavilion dv9560ea microphone problem
« Reply #5 on: December 03, 2011, 06:49:47 AM »
Just one extra question: (and then I'm silent  :P - letting the experts talk  ;D):
is pulseaudio installed on your system (you can check this in Synaptic)

no, not installed  ;)
Bare metal
DELL Inspiron 7720
Intel Core i7-3630QM
16GB RAM
NVIDIA GeForce GT 650M
KDE 64bit

Offline horusfalcon

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Re: HP Pavilion dv9560ea microphone problem
« Reply #6 on: December 06, 2011, 06:42:24 PM »
Not sure what the problem is, but, Googling, I see a lot of early problems with the ALC268 chipset in Linux.  Here's a link to the datasheet from Realtek:

ftp://207.232.93.28/pc/audio/ALC268_DataSheet_1.3.pdf

You are certain you're using the right driver?  I've seen the intel_hda driver somwhere before... oh, yeah.  I use it on my Latitude D620.  The sound chip for it is a SigmaTel STAC9200.  Might want to try something different?

Hope this helped some, anyway.

Later On,
D

"The Way is not a matter of knowing or not knowing.  One word to a wise man; one lash to a bright horse."

Dell Latitude D620, PCLinuxOS 2012.08 KDE4/LXDE, 3.2.18.pclos.bfs, specs here.

Offline sloniupl

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Re: HP Pavilion dv9560ea microphone problem
« Reply #7 on: December 06, 2011, 11:13:21 PM »
Not sure what the problem is, but, Googling, I see a lot of early problems with the ALC268 chipset in Linux.  Here's a link to the datasheet from Realtek:

ftp://207.232.93.28/pc/audio/ALC268_DataSheet_1.3.pdf

You are certain you're using the right driver?  I've seen the intel_hda driver somwhere before... oh, yeah.  I use it on my Latitude D620.  The sound chip for it is a SigmaTel STAC9200.  Might want to try something different?

Hope this helped some, anyway.

Later On,
D




hello, do you have user and pass for this ftp??  ;)
Bare metal
DELL Inspiron 7720
Intel Core i7-3630QM
16GB RAM
NVIDIA GeForce GT 650M
KDE 64bit

Offline horusfalcon

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Re: HP Pavilion dv9560ea microphone problem
« Reply #8 on: December 07, 2011, 06:03:28 PM »
I didn't need one.  Let me see if that's changed...

Urk!  Direct access to the specific datasheet is challenging.  Sorry about that.  Try getting there from here:

http://www.realtek.cz/realtek-datasheet.php?datasheet=ALC268

This isn't where I found it last night, though.  I had some trouble getting sheets to load from the Taiwan site.

Later On,
D
"The Way is not a matter of knowing or not knowing.  One word to a wise man; one lash to a bright horse."

Dell Latitude D620, PCLinuxOS 2012.08 KDE4/LXDE, 3.2.18.pclos.bfs, specs here.