Should we do away with our IRC support channel?

[ElCuervo]

Well, in the past, I tried to help a couple of times....
But I think I make a lot of clutter -- even if I don't know the answer, I start trying to help them (and during that, I'm searching and searching this forum  )

So, people talking to me in the support-channel, frequently get a forum-link from me (because it's so clearly explained in that thread)...

Meez wants answers... no more than two lines, please... wait, what? Have to actually read and digest whole forum page? Ah, to heck with it, will move on to kitty-killing distro...

[Hootiegibbon]

longtom,

The IRC channels tend to go through a cycle thay is tied to the events thst happen in LinuxLand.

example distro a decides they

are not going to use a particular desktop environment so some go on a distro-crawl (like a pub crawl but without the drinks) to find a new local the check uot irc to test the waters some stay some go, some want the moon on a stick.
our iso releases also genenerate traffic

I suspect that we may see some new faces there over there soon

as for the help given, not everyone knows all the answers referral to the forum is the right thing to do

jase

[rubentje1991]

longtom,

.......................

I suspect that we may see some new faces there over there soon

as for the help given, not everyone knows all the answers referral to the forum is the right thing to do

jase

Thanks, then I know I'm doing it OK (if I'm active there....)

[Ex Nihilo]

OK... I don't use IRC for support... Here's why... Unless it's a bone simple problem, and a quickie fix, when I immediately reply to a technical question, my answer is likely incomplete, misleading or blatantly incorrect due to a less than perfect memory.

In contrast, the forum allows me time to detail my reply, and to recheck it for thoroughness before I post. I'm reminded of O-P's throughtful posts where every step in an answer is meticulously detailed and highlighted in color. And it's preserved (hopefully) in the site archive, so it can be recalled, and viewed by others having a similar problem.

[rubentje1991]

If it isn't a 'quickie fix', I nearly always point to the forum posts, that clearly explains how to solve it -- and that answer is tested, and they thought maybe long time to make a good answer, ...... and so on;

[Wildman]

OK... I don't use IRC for support... Here's why... Unless it's a bone simple problem, and a quickie fix, when I immediately reply to a technical question, my answer is likely incomplete, misleading or blatantly incorrect due to a less than perfect memory.

In contrast, the forum allows me time to detail my reply, and to recheck it for thoroughness before I post. I'm reminded of O-P's throughtful posts where every step in an answer is meticulously detailed and highlighted in color. And it's preserved (hopefully) in the site archive, so it can be recalled, and viewed by others having a similar problem.

[/color]

+1- 49 times on this! 

[longtom]

OK... I don't use IRC for support... Here's why... Unless it's a bone simple problem, and a quickie fix, when I immediately reply to a technical question, my answer is likely incomplete, misleading or blatantly incorrect due to a less than perfect memory.

In contrast, the forum allows me time to detail my reply, and to recheck it for thoroughness before I post. I'm reminded of O-P's throughtful posts where every step in an answer is meticulously detailed and highlighted in color. And it's preserved (hopefully) in the site archive, so it can be recalled, and viewed by others having a similar problem.

[/color]

+1- 49 times on this! 

Right - so we can do away with the support channel?   

Of course we won't ... but if above is true (and it sounds sound to me) we just as well might ...

We have a social channel and a support channel.  Both are quiet - very quiet .... maybe they can be merged.

Of course there is little need to change the status quo - it's not that we are paying per channel, but a somewhat busy channel certainly looks better than 2 dead ones ...