[SOLVED] HP device manager can not access PPD file folder during install.

[ThirdOfSix]

Trying to install an HP Officejet 6310.

The Device manager software finds the printer on the network correctly and then gives an error that it can not find the proper PPD file and asks me to browse and find the file.

As soon as I hit the browse button, it comes up with what appears to be a simplified Dolphin window with a dialog box over it with the following message:

  "Could not start process Cannot talk to klauncher: not connected to D-Buss Server."

If I open Dolphin and enter the path to the PPD file, it finds it just fine.

The annoying thing is that they used to give you the option to manually enter the path to the file. Now they don't and I can not get beyond this point.

I tried reinstalling Hplip. It had no effect.

[Ɗα√ϵς§]

I had that problem with Mini-Me. I ended up installing Printerdrake.

No such problem with the full KDE edition though. The printer was detected when booting the live CD and set up perfectly.

[ThirdOfSix]

davecs,

Thanks.

I tried re-loading printerdrake and the related cups stuff.

It made no difference.

I then tried accessing/installing this network printer from the beta 1, beta 2 and final disks of kde4 2010.

I tried it on four different machines.

I got exactly the same results with all of them.

I then tried it from the installed version of kde4 that was in the repositories.

It worked just fine.

I then decided to try with a different HP network printer and got the same results.

One of those printers was close enough to a computer to try connecting it via USB.

That worked.

Once I installed it via USB, I went back to the HP device manager and found that it would now allow me to install any of the network printers without the error.

So, it appears that if you want to install an HP network printer, you need to install it using the USB connection first before you connect it to the network.

That seems to change some setting somewhere in the system that allows the device manager utility to access the PPD folder.

[gungaden]

When I upgraded to PCLOS KDE 2010, I lost connection to my networked HP Photosmart C7280. I received the exact same errors as described in this thread.

I found my solution was as simple as opening the PCLOS Control Center, selecting "System", selecting "Manage system services by enabling or disabling them", then simply starting the CUPS service/setting it to start on boot. When I did so, about 20 of my wife's queued print jobs spat out of the printer.

g