Print job stops after half page

[zyberhawk]

Hi. I have used PCLinuxOS for 3 years. I am extremly impressed by how easy everything installs and works. This was true until I upgraded to the 2011 versions: Suddenly all prints jobs stop at the middle of first page without any evident errors. I had to go back to a 2010 version to make it work again. I have checked the driver settings on both versions of PCLinuxOS and they seem to be the same. Any idea how I can make my printing work on latest version? Thanks.

[YouCanToo]

Hi. I have used PCLinuxOS for 3 years. I am extremely impressed by how easy everything installs and works. This was true until I upgraded to the 2011 versions: Suddenly all prints jobs stop at the middle of first page without any evident errors. I had to go back to a 2010 version to make it work again. I have checked the driver settings on both versions of PCLinuxOS and they seem to be the same. Any idea how I can make my printing work on latest version? Thanks.

If you want help with your problem you are going to have to give those that are going to try to help some information besides what you have.  It stops working doesn't tell one anything at all.  How about which printer you are using (make and model)? How it is connected to your machine? (parallel port, usb, wireless) Which driver for it is being used. Since you said it was 2011, which version was it, (2011.9, 2011.12) has it been FULLY updated?  The more information that you give about your system, the faster someone will be able to help out getting your issue resolved.  Don't expect a lot of help if you don't give us the information need to help out.

[smileeb]

Everything must of worked good. Using it 3 years and 1st post.

[YouCanToo]

Everything must of worked good. Using it 3 years and 1st post.

Yes he did say that until he upgraded from 2010 to 2011 then he started having issues, and went back to 2010 to make it work again.

[zyberhawk]

Yeah, I know I didn't give much to chew on but I hoped that someone had come across it before.

So, details:
- It "prints OK" but stops in the middle of any page I try to make
- Printer: Canon LBP-660
- Connected with parallell port
- Driver is suggested and provided by PCLinusOS during installation
- I have tried both version 2011.6 and latest 2011.9 (installed from ISO image) with the same negative result even with latest updates
- My CUPS information for my printer is:

Description:   CANON LBP-660
Location:   
Driver:   Canon LBP-660 Foomatic/lbp660 (recommended) (grayscale, 2-sided printing)
Connection:   file:/dev/null
Defaults:   job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

Any more information required?

Thanks

[wedgetail]

zyberhawk

I see you have CUPS running so, open a konsole and copy/paste

Edit: there should not be a t after lp I have corrected below

lpstat - t

Post the result here

[wedgetail]

zyberhawk

I have corrected a very annoying mistake that I made in the command line statement I gave in my previous post, I hope you did not give up if you have seen that line.

[zyberhawk]

Here you go...

$ lpstat -t
scheduler is running
system default destination: CANONLBP660
device for CANONLBP660: /dev/null
CANONLBP660 accepting requests since Tue 18 Oct 2011 04:52:08 AM CEST
printer CANONLBP660 is idle.  enabled since Tue 18 Oct 2011 04:52:08 AM CEST

I will try to run live install of 02-02-2012 today to check if my printer
will work with that version.

 

[AS]

Here you go...

$ lpstat -t
scheduler is running
system default destination: CANONLBP660
device for CANONLBP660: /dev/null
CANONLBP660 accepting requests since Tue 18 Oct 2011 04:52:08 AM CEST
printer CANONLBP660 is idle.  enabled since Tue 18 Oct 2011 04:52:08 AM CEST

I will try to run live install of 02-02-2012 today to check if my printer
will work with that version.

 

 

The device doesn't look correct ... it should be something like /dev/lp0 or so ...

[zyberhawk]

Hi.

The output from lpstat in my last post with:
    "device for CANONLBP660: /dev/null"
   ( in CUPS settings : "Connection:   file:/dev/null")
was form the installation that *works OK* after installation (2010 versions).

On any later installation (2011 and 2012) the corresponding value is:
   device for CANONLBP660: /dev/lp0
   ( in CUPS settings : "Connection:   parallel:/dev/lp0")
which leads to my original problem: Prints stops after printing
just half a page.

I agree, "/dev/lp0" looks much better than "/dev/null" but
the latter setting makes my printing work OK.

This led my to do an experiment: I again installed latest
PCLinuxOS (2-2012) and confirmed that printing still dosn't
work (even with all latest updates).
I then changed the printer settings *from* "parallel:/dev/lp0"
*to* "file:/dev/null" and guess what: Now printing works OK!

So just now I have a workaround I can live with but
it would be nice to know why this hack works and is
a fix needed in the distribution?

Regards

[wedgetail]

zyberhawk

Edit: Added this first item as the 2 others more relevant later, depending on this:

In a root konsole run following and post the result:

Code:

[root@localhost gert]# lpinfo -v

Should be something like this:

[root@localhost gert]# lpinfo -v
network socket
direct scsi
network http
network lpd
network ipp
direct parallel:/dev/lp0  < ------- this is the one showing cups has registered parrallel port presence
[root@localhost gert]#

You can copy paste this to a konsole window, it is your install that is used as example.

Code:

lpoptions -p CANONLBP660

An this one, carefull they look the same almost but they are different

Code:

lpoptions -p CANONLBP660 -l

[zyberhawk]

Hi,

Here are the results on a installation that works OK (!):

# lpstat -t
scheduler is running
system default destination: Canon-LBP-660
device for Canon-LBP-660: /dev/null
Canon-LBP-660 accepting requests since Tue 21 Feb 2012 08:48:22 PM CET
printer Canon-LBP-660 is idle.  enabled since Tue 21 Feb 2012 08:48:22 PM CET

# lpinfo -v
network lpd
network ipp
network http
direct scsi
network socket
network beh
direct pdf
direct hp
network smb
direct hpfax

# lpoptions -p Canon-LBP-660
auth-info-required=none copies=1 device-uri=file:/dev/null finishings=3 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=0 number-up=1 printer-commands=AutoConfigure,Clean,PrintSelfTestPage printer-info='Canon LBP-660 Old' printer-is-accepting-jobs=true printer-is-shared=true printer-location=localhost printer-make-and-model='Canon LBP-660 Foomatic/lbp660 (recommended)' printer-state=3 printer-state-change-time=1329853702 printer-state-reasons=none printer-type=8523780 printer-uri-supported=ipp://localhost:631/printers/Canon-LBP-660

# lpoptions -p Canon-LBP-660 -l
PageSize/Page Size: *A4 Letter A5 B5 Env10 EnvC5 EnvDL EnvISOB5 EnvMonarch Executive Legal
LeftSkip/Left Skip (in pixels): *0 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 700 720 740 760 780 800 820 840 860 880 900 920 940 960 980 1000 1020 1040 1060 1080 1100 1120 1140 1160 1180 1200 1220 1240 1260 1280 1300 1320 1340 1360 1380 1400 1420 1440 1460 1480 1500 1520 1540 1560 1580 1600
TopSkip/Top Skip (in pixels): *0 20 40 60 80 100 120 140 150 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 700 720 740 760 780 800 820 840 860 880 900 920 940 960 980 1000 1020 1040 1060 1080 1100 1120 1140 1160 1180 1200 1220 1240 1260 1280 1300 1320 1340 1360 1380 1400 1420 1440 1460 1480 1500 1520 1540 1560 1580 1600
AlwaysReset/Reset printer before printing: *True False

[wedgetail]

zyberhawk
There is something about the parallelport I have not figured out yet. It is not registered by CUPS but this may be because of the change to /dev/null  Need some more information.
 
From konsole run these and post result:

Code:

lsmod | grep lp

Code:

lsmod | grep ppdev

Code:

lsmod | grep parport_pc

Code:

ls -l /dev/lp* /dev/parport*

Code:

dmesg | grep par

[zyberhawk]

# lsmod | grep lp
drm_kms_helper         24151  1 radeon
drm                   146364  5 radeon,ttm,drm_kms_helper
i2c_core               16500  5 radeon,i2c_i801,drm_kms_helper,drm,i2c_algo_bit

# lsmod | grep ppdev
ppdev                   4821  0
parport                25179  2 ppdev,parport_pc

# lsmod | grep parport_pc
parport_pc             28023  0
parport                25179  2 ppdev,parport_pc

# ls -l /dev/lp* /dev/parport*
crw-rw----  1 root lp  6, 0 Mar 12  2012 /dev/lp0
crw-rw----  1 root lp  6, 1 Mar 12  2012 /dev/lp1
crw-rw----  1 root lp  6, 2 Mar 12  2012 /dev/lp2
crw-rw----  1 root lp  6, 3 Mar 12  2012 /dev/lp3
crw-rw-rw-+ 1 root lp 99, 0 Mar 12 20:20 /dev/parport0

# dmesg | grep par
Booting paravirtualized kernel on bare hardware
parport_pc 00:0b: reported by Plug and Play ACPI
parport0: PC-style at 0x378 (0x778), irq 7, dma 3 [PCSPP,TRISTATE,COMPAT,EPP,ECP,DMA]
parport0: Printer, Canon LBP-660
ppdev: user-space parallel port driver

[wedgetail]

zyberhawk
This is getting harder, and I get more tenacious.   The interesting thing is that on my test OS where I got CUPS showing it had registered the paralell port (red line in one of my previous posts here).

Today I don't get this line any more, could not believe my eyes. The system has been doing a lot of other things in the meantime so I have nor idea what made the change.

Need you to run the following, it is sthe same command but run as <user> and then as <root>

[gert@KDE-mini-Cprog ~]$ /usr/lib/cups/backend/parallel

[root@KDE-mini-Cprog gert]# /usr/lib/cups/backend/parallel

This may give you a one liner result

Also post the following

Code:

cat /proc/sys/dev/parport/parport0/autoprobe